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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3569 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 3,569 reviews
  • Rated 5 out of 5 stars

    good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are good for items that break. Pets smoke our vacuums everytime, they replace no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never leave the store without protection when you have five boys living under the same roof. The peace of mind is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services they always good. When I have something is broken or not working just take it back to them. They will take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing and gets everything picked up the first time using it. Easy understanding your problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sometimes it's worth it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been pleased with Geek Squad Protection plan purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan, especially for something like a vacuum that could poop out after common use. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the added protection on electronics. It provides an added level of protection and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first electric home supply purchased at Best Buy. I hope the warranty is better than the tv warranty I had.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always helpful

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep aquad agents are always helpful and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy is always my number one store!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will definitely recommend to anyone needing services with things you’ve purchased from BB w/ warranty and not working properly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad repair of Rumba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tried to say some dirt on the vacuum sent for repair was a bio hazard. I had to have a very stern conversation with the store manager. I had to have it professionally cleaned before they would look at it. Watch for this on repairs,they have even done the same thing on computers. I finally got money to buy another one. I just don’t trust the geek squad anymore.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always get a warranty, money well spent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my first Shark mopvac and with the warranty it was super easy to replace with a second new Shark wet mopvac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech + Geek Squad = Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad. Love the protection. If you pay for something over a $200 bucks the additional protection is always worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It good to have a warranty for it as it basically covers the product. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your vacuum cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must to purchase a protection plan on your vacuums. You know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save yourself money by buying a protection plan. You never know how long a product will last especially after manufactures warranty is up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Priced right Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the protection plan just in case . Its such a good product , we most likely wont need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person whom I purchased the vacuum I wanted did an amazing job outlining the reason I should consider an extended protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    James

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 5 yr Protection,puts us at ease. Have always purchased warrenties with My purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great upgrade! We

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though a bit heavy. Is really good and easy to work with. Cleans really good.

    I would recommend this to a friend