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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3569 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 3,569 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech/geek squad being worth it once again. Love this program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I had to replace my steam cleaner and it was an easy and hassle free exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So BB has the best warranties, no questions asked, take it back when it dies and you get a gift card for the purchase price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always buy Best Buy's extended warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Best Buy's extended warranties, because when I needed them they were helpful and quick to solve my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy this with any expensive purchase we make. The support and value are worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are well worth the investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just makes sense to get Geek Squad protection for any item over $25. I always get it and it always comes in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    needed warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i recommend getting this extended warranty from geek squad. 3 yrs. replacement warranty no ifs and no buts. unbeatable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fell in love with this vacuum from the moment I used it and I still love it to this day! The suction on this is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with geek squad warranty they take care of thier customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Geek Squad is win win. If you want that extra peace of mind with your purchases, it is worth the fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never purchased an appliance without a Geek Squad protection plan. It's worst every penny to have peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must purchase when I am buying appliances from the store. It helped cover in case of problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and have really been hall with overall value. Thanks for having this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Purchasing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth purchasing! I received a new vacuum and a credit towards a new warranty policy on the new one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this a 5 star if the warrantee cost was more aligned with prior purchases. Good to have these when needed as some of these new small appliances are not built to last like the way they used to make them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else to say about the product replacement. They are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS get Geek Squad on my purchases. Why spend money on a product and not get insurance on it? It’s always worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very great staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting this protection it will save you the headache in the future. Very knowledgeable staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bulletproof

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps your new purchase worry/hassle free for at least 3 years

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We try to make the process as easy as possible if you ever need the plan. Hopefully you don't need to use it but we'll be here for you if you need us!

  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has an excellent product protection program anytime I ever have a problem I just bring it in and they replace it

    I would recommend this to a friend