Customer Ratings & Reviews

This is one feature I always have with any appliance I purchase. I have used a warranty several times on various products large and small. It may seem like a lot of money at the time but it's better to spend it up front than after have to buy a new item at full price or try and find a repair person.

Geek squad made returning my vacuum easy. It was no hassle.

Always makes returns/repairs extremely easy with no hassles.

Better safe than sorry. If anything happens to your product, you're better off having this plan, so they could either repair it or just replace it without spending extra money for another product.

Always get geek squad protection it does not go to waste. Best Buy and geek squad team is always helpful when addressing issues that are covered.

I purchased this unit for use at work and knowing the abuse it is going to endure…having this additional protection is good peace of mind!

Imagine not having to worry about your purchase for 4 years because you bought a protection plan! If you end up not needing it, you know you at least got your money out of your purchase. Imagine that you didn't and 2 years down the road it goes out. Those pennies a day you would have spent are now going to cost you the full price of another one.

This is a must purchase when it comes to buying expensive itmes like vaccums, TVs, or any fragile product that could damage within a year or two. Yes it will add around 100-200$ to your purchase but will save you money for long term. Very recommended.

As stated in an earlier review, I have used the warranty multiple times with different items and Best buy has always stepped up with no questions asked and given credit for a replacement.

Easy no Hassel plans i feel i was okay with additional coverage for 5 years it was cheaper in the long run plus I feel 5 years is likely range this will maybe give problems from wear and tear

Great suction for such a small device. I only wish that the device were a little more ergonomic (the location of the on button lends to accidentally pressing while operating the device). This device was perfect for vacuuming my stairs and couches.

Very efficient...great suction...lightweight...very happy

Overall pleased with cake squad service. Little irritating as far as having to bring it into the store and having to make an appointment ahead of time or drop things off and then having to come back. It is nearly 60 miles one way for me to my nearest Best Buy store. Wish she was more convenient option. Wish things were a little more efficient.

What's better than extra protection !! I try to get this every time I make a large purchase because why would I waste my money if something breaks and I try to return it after the manufactures deadline?

I love it, it’s a powerful vacuum for floors and carpet. Fantastic for the obvious, messes and such. And, having a dog it makes life a lot easier. Worth the purchase and protection!

I purchased this protection plan to protect my initial investment. I took home the Dyson animal and allergy vacuum. I have used the protection plan before on a previous Playstation 3 as well as a previously owned Dyson vacuum. The staff handled everything flawlessly, no pressure, or pushback! This is why I will always shop at Best Buy!!!

Always great and easy service. The overall process for returning and buying a new items was easy.

I by Dyson product because I love their quality and ability however, over years of use they seem to loose suction. I brought my previous Dyson back because of this and the only question that was asked was the reason for return. Once explained was told to go on the floor and find a new one.

Always buy the protection plan, great guys that help you out

I absolutely will alway get the extra warranty! Geek squad makes it so convenient and helpful to make sure my turn around of products is fast and easy!