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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3573 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 3,573 reviews
  • Rated 5 out of 5 stars

    Great warrany coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best warranty plans out there for us consumers. A little pricey, but well worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geek squad plan, with any item that I want to buy from Best Buy just to be safe that if anything happen for the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with geek squad protection. They have always been so helpful and it gives me a piece of mind knowing my devise(s) are protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have on all expensive - especially dyson!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it - its a must have for all electronics, as they all break! But especially like Dyson or Roomba! They break a lot and are expensive,..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to get it even though my son as of today never messed it up and been with this a geek squad warranty plan with our bother major appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY vacuum makes a funny noise...not funny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement was smooth and non-stressed. Found a good replacement model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always geek squad has my back in all the items i buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Depends on who you talk to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased new pricey vacuum and 3 year extended warranty. Was told at time of purchase, April 2024, that the manufacturer warranty was 3 years and then the extended was for an additional 3 years. So there would be 6 years of coverage. Today was informed by Best Buy that the extended warranty we purchased ran concurrently with the manufacturer warranty-so we only have a 3 year warranty.The gentleman at Corporate said this to which I responded why, if its covered by manufacture warranty. His reply was "You get extra things". This is NOT what we have been told each time we would buy extended coverage on big items. We are sooo done with Best Buy. Bye -bye

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranties are great. I don't always get them. This product had to be replaced and it worked out well with the warranty. Extra Security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! I know they’ll take care of my products if I have any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Replacement Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying a vacuum, I think it is always great to pick this up. Best Buy is easy to deal with on product replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the extended warranty. I try and always get the extended warranty to protect and cover the products I purchased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good.I would recommend to everyone so go get one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage. Always gives me a piece of mind and makes me feel good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Insurance is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never live home without this great insurance that my device will be protected when issues arise in the functionality of my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan you can get - anywhere! We had a few mishaps and Geek Squad service delivered well, quick and beyond satisfying!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very great service I was really happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson trigger went out 2 years later, got store credit for full purchase amount and bought brand new Dyson vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents help guide me to find the best product for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must have Geeksquad protection for your electronic think of it as insurance if something goes wrong they will repair or replace it

    I would recommend this to a friend