Customer Ratings & Reviews

Easy to work with. Exceeded my expectations. I will never buy anything over $500 without purchasing the protection plan again.

Already purchased an extended warranty, I know Best Buy will take care of me, if needed.

The Geek squad was very nice and made sure that I received another Television and I love the quality of my new TV

Great service on everything I love everything they do a nice job

TV protection plan is great to have I haven't had to use it yet

The agent I talked to was very helpful and took care of everything. I was very happy to find I was actually able to get a new replacement TV at no cost. I only had to purchase a new Geek Squad protection plan.

I selected to purchase the Geek Squad Protection Service Contract for my 50 inch Samsung LED UHD TV because of the positive previous experiences with Best Buy's Geek Squad. I had my office laptop die on me and they assisted me in selecting a suitable replacement and completely recovered and transferred all of my previous data to the new laptop. I would not hesitate to purchase a service contract from them in the future

I haven’t needed to use the geek squad on this purchase yet. But the geek squad rocks they respond quickly and take care of your problems.

I wrote another review for the first extended warranty I had purchased from the geek squad. My dad’s TV had gone out and had been discontinued. The geek squad came to the house and within days had a new TV installed and running for my dad. I had purchased the first warranty, thank God I was those TVs are expensive. So when this TV went out and was replaced I also purchased another extended warranty for a Christmas present just in case the TV went out again. They did a great job and thank God I purchased the warranty.

The tv was a very reasonable price, the quality is great, easy to use

The TV was good until it wasn’t. Everything was great and the clarity was amazing until right around the time the geek squad protection plan expired. A little over two years the clarity is horrible and liked shows here and there thought out the sceeen. What looks like white lines are not apart of the show as this is how is shows up

The agwnt inatalled my tv quickly & gave me a review of jow to work the TV

My interactions were very limited. My TV broke in a freak lighter throwing accident literally a week after I purchased it. I bought a 2 year protection plan. Now, I understand that I'm to blame, best but wasnt throwing a lighter to his friend .... missing horribly. However, I was told that basically the TV was trash. I was better off throwing it away. There's nothing that could be done and to just buy a new TV. My protection plan was a waste of money imo. Threw the TV away after 5 months since I couldn't find a place to fix it. Overall, I can only blame myself.... but I can also say that my fear of making a large purchase that wasn't insured ended up being a reality even though I was convinced into buying insurance. See what I'm saying?

Hopefully won't need it but was relatively lower priced than other insurance. Can't take any chances nowadays with tech.

Peace of Mind costs. My current TV had a power surge that fried the TV. My warranty had expired ( 6 year old TV). Having the warranty gives me peace of mind that within the next 3 years I have coverage for any replacement issues.

Just a wonderful add on to any major purchase. Especially TVs around toddlers

Still waiting to take advantage of my geek squad card! But so far I have peace of mind for 5 years on my 83-in LG OLED G4

I think this is a great deal. They helped me with fixing my laptop and answering questions I had concerning maintenance. Worth the price.

I used their service once on my computer and they did awesome. They explained fully what was wrong with this and advised me what to do if this happens again. Great people who fixed it.

Happy that I purchased he Geek Squad, now a days you can never tell when your appliances will go hey wire and it's always a good to have peace of mind knowing that paying for the extended service will help you if you ever need it. I make it a habit to get the Geek Protection for all my purchases at Best Buy, so far it has been one of the best decisions I have made along with the great purchases I have also made. There is no where else to go for service like Best Buy or selection for what you are looking for.