Customer Ratings & Reviews

I’m always worry free when I add geek squad insurance to my purchases

cannot get a better protection full replacement for the money

Don't know yet. Will find out if I have to use it.

The Help us to install everything at home And teach us how to use everything

Super happy I decided to purchase this product. Highly recommended.

Great product for the price. Does what it is supposed to do.

Great product for the price. Does what it is supposed to do.

I WONT WORRY ABOUT ANYTHING W THIS TV, I AM HAPPY W MY PURCHASE!

I purchased this because I bought a tv and needed exrra protection.

Happy to have this service protection! I get to enjoy my new purchase with added Peace of mind!

Bought this to protect a new TV. I never used to buy extended warranties, but given that electronics aren't made to last anymore, I thought that it might be worthwhile.

Haven't had to use but if I do have to i hope its worth it!

It's a great plan, I would't buy the unit without the plan. Very reasonable price for 5 years.

I really hope I never need it but it’s great to if I do!

I purchased a TV with 5 years protection plan. After experiencing a problem, I contacted Best Buy, expecting support through the 5-year protection plan I purchased. To my surprise, they told me their protection doesn’t start until after the 1-year Samsung warranty ends, and refused to take responsibility. I then had to go through Samsung, who eventually admitted they couldn't fix the issue and ended up refunding me for the TV and taking it back. When I returned to Best Buy to get a refund for the protection plan (since the product was no longer with me), they said it was already "in use" and deducted money for the days that had passed, even though they never actually provided any service or support. they refused to give me support and pushed me to contact Samsung. Don’t trust Best Buy. They sell expensive products, and even if you purchase their protection plan, they’ll find a way to dodge responsibility. You're better off buying elsewhere.

Great service and worth the mo ey for the piece of mind

I HAVE NOT HAD O USE THIS BUT IT IS GREAT TO HAVE JUST IN CASE. I ENJOY HAVING THE EXTRA PEACE OF MIND......

Excelent services great team high recomended great attention

Was bought for my new T.V., can have something unforeseen happening.

I have not had to use this particular service yet but I have used them in the past and they are wonderful!!