Customer Ratings & Reviews

My Geek Squad service is very awesome and the delivery is very seamless ! Have never regretted buying from Best Buy

It great to have this support it really good when you have questions

If you purchase something with relatively high value, protect it with Geek Squad!

Geek squad service has been great so far. They helped me out in store when I had questions.

Out of all warranties I’ve ever purchased Geek Squad is the only ones I truly trust.

I bought this protection plan because I bought Westinghouse TVs. Westinghouse is a great budget-friendly choice for people who don't need the ultimate performance in a TV set. Mine haven't actually required any warranty service. But I have read reviews on here that say the TV must be shipped to the manufacturer's site(s) for in-warranty repairs. That shipping cost could be significant, and that facility is across the country from me. With the protection plan, I can let the Geek Squad repair facility conveniently handle the repair or replacement. Shipping a sizable TV across the USA one way would cost more than the price of these protection plans.

The entire team from the salesman that helped us pick out our television to the other young ladies with lots of great information of the products sold in the store and our cashiers. Each person was polite and helpful! Due to great service we have returned and purchased a laptop from Best Buy1

I have purchased the protection with tv it gives a piece of mind

They were AWESOME! Great service very polite, friendly, professional, courteous crew.

Love knowing that I have protection for years to come. Thank you Best Buy for making this so easy on me!

Worth every penny to extend my warranty 2 more years and to get Geek Squad home service to fix and repair my new TV. I have had back surgery recently and am older. I needed a Geek Squad warranty to have the luxury of home service vs me having to load up my TV and taking it to a repair shop.

Excellent service and an affordable solution 10/10 would recommend.

Geek Squad 5 years plan save my bacon on TV’s twice now, it’s a must have for any owners purchasing at Best Buy.

Haven’t needed the service yet, but I am very glad that I purchased the extra two years. For peace of mind and generally have a tendency to up and stop working for no apparent reason. Maybe just bad luck or something else. But knowing that I had the geek squad there to help me really give me that piece of mind I was speaking about.

If your buying electronics you better purchase Geek squad warranty.

Geek Squad always someone ready to answer your questions and at the ready when you need to make an appointment.

My interactions were very limited. My TV broke in a freak lighter throwing accident literally a week after I purchased it. I bought a 2 year protection plan. Now, I understand that I'm to blame, best but wasnt throwing a lighter to his friend .... missing horribly. However, I was told that basically the TV was trash. I was better off throwing it away. There's nothing that could be done and to just buy a new TV. My protection plan was a waste of money imo. Threw the TV away after 5 months since I couldn't find a place to fix it. Overall, I can only blame myself.... but I can also say that my fear of making a large purchase that wasn't insured ended up being a reality even though I was convinced into buying insurance. See what I'm saying?

THE GEEK SQUAD IS A GOOD VALUE. IF YOU VALUE PEACE OF MIND.

I always deal good with the Geek Squad they haven't let me down yet thank you.

I favor buying from Best Buy largely because of their Geek Squad for technical questions!