Customer Ratings & Reviews

I haven't had to use this yet, thankfully. Bought this coverage with a brand new LG OLED TV. Seemed like a practical buy given the price of the tv.

Geek squad is always awsome to have ..very professional and knowledgeable in all areas and they can help answer and fix all you need

I honestly never needed to use the service, so hats off to best buy for having quality items that outlast their warranty!!

The crews are very patient and nice. Though it took some time to get all issue resolved, I am very happy that Geek Squad provide protection to my TV purchase and offered the best outcome

Best Buy’s Geek Squad is one of the best computer repair services. They offer a variety of services including virus removal, data recovery, and hardware repair. They also offer a 24/7 support hotline for customers who need help outside of normal business hours .

The protection plan is good overall. What I don't like is it doesn't kick in until a year after you purchase which wasn't obvious when I bought the TV. You have to go through the TV provider for the first year on most models. So, basically, you are paying for a 4 year plan instead of a 5 year, because you can't use the plan in the first year of owning your tv. The bottom line, you shouldn't be charged for a 5 year plan if it is only good for 4 years.

Once again always get it. if you can afford something from best buy then dont cheap out on protection for those products. VERY IMPORTANT

I always get the Best Buy warranties, they are great, never had a bad experience when i had to use my warranty. Worth getting.

Had to use it on a 3 year old TV that developed pink hues all around the edges. Basically got the amount I paid for the TV to purchase a new replacement tv. Pleasantly surprised at how smooth the entire process was.

Will need when need a repair. Great to have for tv

This was a gift to my husband and he loves it so much. There is so many great thing not only for him but me as well

Best way to keep your items safe and can get another or fix with this plan

Geek Squad's protection service for my TV has been a game-changer. Their professional setup, knowledgeable customer support, and comprehensive coverage have exceeded my expectations. I now have peace of mind knowing my investment is protected. Highly recommended!

Very professional and knowledgeable On time Highly recommend

Lots of people hate on the extended coverage programs but for an OLED TV, GeekSquad is a must. I wouldn't even consider getting an OLED if not from Best Buy, The coverage is the best in the industry, and DOES cover dead pixels, as well as burn-in. Highly recommend picking it up alongside your electronics purchases if the cost of replacing the item would be excessive or a burden.

Nice tv picture quality but you have to sign into samsung every single time you do anything on this tv because SaMGSUnG suksballs

5-year Standard Geek Squad Protection is a no-brainer. Covers just about every incident that could happen to the equipment.

I have had to use this and I hope I won't need to, but it was a great price.

works for me great itemi recomind to purches this item i

Awesome service! Great customer service. Wal in wait time was not too long.