Customer Ratings & Reviews

Haven’t had to use it yet but protection to me is very necessary n at that price for 5 years was great!

Some times it is better to to on the safe side. I have had several people I know have trouble with the T V they purchase and since this was an open box item ( evidently purchased and used to watch the super bowl and then returned based on the active account I discovered on the T V ) I wanted to play it safe and went with the warranty . SO thst if some difficulty does happen I should be in good hands for repair or replacement.

Terrific install Arrived on time, very professional Highly recommend

I decided to buy this insurance because the first TV that I bought get damage and start giving problem after 2 months, because it was on guarantee I was able to return it back . I decided to buy another brand that I have been using all my life and wanted to made sure that the problem will not be repeated on this one

Lots of people hate on the extended coverage programs but for an OLED TV, GeekSquad is a must. I wouldn't even consider getting an OLED if not from Best Buy, The coverage is the best in the industry, and DOES cover dead pixels, as well as burn-in. Highly recommend picking it up alongside your electronics purchases if the cost of replacing the item would be excessive or a burden.

I appreciate the addition of extended warranty a lot for electronics and other devices. Best Buy is good at taking care of issues that occur down the road, particularly if you have this extra coverage.

It's piece of mind to purchase this protection plan. TVs are much more complicated these days and require a skilled technician to remedy a problem. I've got this backing with this plan.

Can’t go wrong with Geek Squad protection, ease of mind having coverage if something happens.

I felt comfortable purchasing the protection with my TV even though I haven't had to use it yet. I have used the Geek Squad for my computer in the past and they were very responsive.

Seemed like a good idea to get the extended protection.

Geek squad is impossible to cancel. I'm hoping I don't have to use it!

very good deal-its good when at if your tv goes out and it doesnt work basically you get a new tv

Is good always had warranty to this item cuz you never know!!! Best buy is the best poace to buy tv

If you can afford the 5 year Plan on a TV, I highly recommend it. We had purchased a high end SONY a number of years ago. The screen failed approximately 4.5 years into a 5 year contract. Since Best Buy/Geek Squad could not replace the part needed since it was no longer available, we received full reimbursement for the SONY which basically paid for a new TV.

According to what they will do, I'm psyched that if anything goes wrong with my tv, they will hook me with with fixing or replacing it. So, here's hoping I never have to use it; but, feel good knowing it's there.

Haven’t had any problems with my TV.. yet but if I do I will love to see what it covers I’m sure it’s very worth it you never know what could happen

Geek Squad is amazing! I need them for the TV I just purchased and for the new printer I need to buy.

Can’t go wrong with this coverage.Even a minor repair would likely far exceed the cost of the coverage. Based on knowledge and professional activity installing the television, I am confident that any repair would go seamlessly (hopefully this will be moot)

Laborious process to get anything done. Takes a LONG time to have anyone come fix or check items.

Love this tv. It was bought to replace an older model. Apps work great. Make sure you have a strong Wi-Fi. The tv picture from Sony always looks great. Didn’t adjust anything out of the box. Very satisfied