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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30824 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 30,824 reviews
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it in the past and very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came in and took care of me by doing a Sony Triage. They submitted a claim on my behalf and were able to get me a replacement confirmation code to have my current TV exchanged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plans a Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should always consider purchasing Geek Squad protection on major tech purchases. They have saved me on several occasions, with a television and a computer that stopped working. I can't imagine what it would have cost me to get my tech fixed without the support of the Geek Squad protection plans. A must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek service, but i dont think I needed it for my lg g3 tv. So i canceled it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up was no problem for my son in law

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were backed up so I had my son in law install and set TV up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best services around, they do an awesome job on fixing the items that needed fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pic! I think this is a great tv! Works well and the picture is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PEACE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD IS A GOOD VALUE. IF YOU VALUE PEACE OF MIND.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv look amazing and it works Wonderfully, I would recommend this tv to everybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage for small money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for small money on a large item that can quickly become unreplacable .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Best Buy protection plan, which I've used for lower-cost items like hearing aids and smart watches. I hope it works and is just as excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Samsung 55”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Good Service and nice atención for the empleados. I like Best Buy. Is the BEST

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would not buy anywhere else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has top-notch sales and service. I have not had a problem since I’ve been purchasing everything from TVs to refrigerators to microwave oven. I totally recommend Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5315 Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's kind of hard to Rate, I have not had the opportunity to use the service. Hope I never will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra money was able to get my broken tv replaced

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always good to be protected

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan gives the people an opportunity to not worry about getting the replacement or the money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad was very professional and explained

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad that came out to set up my tv, was outstanding. They were both outstanding. I was very satisfied with them. They were very helpful every step of the way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for everyone cant go wrong without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad set-up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad professionals quickly mounted my television and peripherals. Additionally, they assisted me in set-up and provided a thorough overview of the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase the geek squad plan for major item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had nothing but great experiences with geek squad services from delivery to repairs never any hassle

    I would recommend this to a friend