Customer Ratings & Reviews

Volunteer warranty with Geek Squad haven't used it yet but so far it's pretty good

don't know if it works hope to never use it if I do I guess I'll let ya know

Great services .....

prior geek squad protection very helpful, always there even though it is usually a wait for help , it is usually worth it

BUY THIS, if you live in PR buy this so it protects you from any outages!!!

Great coverage for a great price. Very knowledgeable squad

The best in warranty solve all the problems that your item has

I got the 5-Year Standard Geek Squad Protection because the protection that comes with being a member doesn't cover parts and it's an expensive top-of-the-line TV. I've purchased this before with my older TV and needed to be fixed before the 5 years were up. They sent someone to make sure it was broken, and within an hour, got a credit for a new TV. Best deal ever if you're buying an expensive TV. Futureproof!

Money well spent. Quick service, easy to set an appointment and guys were very professional. Would definitely recommend to friends and family!

Best Buy has always had great warranty service for any of my appliance purchases.

I recently purchased several items from Best Buy and I couldn’t be happier. Everything is working perfectly and the performance exceeded my expectations. Plus, the price was unbeatable. Highly recommended if you're looking for quality products without breaking the bank.

I purchased the service contract just in case something goes wrong. I had a LG TV for two years prior to this one and had to replace the previous one since it constantly had to be re-set, black screen, etc. The service contract was worth it and the TV was replaced.

Very friend people helping me. They were understanding of the issues I was having. Resolved my issues faster than they quoted it would take.

The warranty is great it’s good up until 2 years of use.

I had Jason come over great Tec professionalism to the highest standard don’t think twice if to get membership do it it’s worth every cent and every dollar professionalism

I have received top-quality service from the Geek Squad for my two computers this past year. The Geeks are competent, readily available, and very patient and kind! They work with all ages and levels of competence. I am 91 years old, and my Best Buy Premium Yearly Membership (approx. $179.99) is one of the best investments I made!

The product is working well love it. My family loves it

good to have even though i haven't used it, not sure how much it was i think it was just an option on the screen, probably don't really need it

Fortunately, I haven't had to use the Geek Squad very often over the past 20 years. My purchases have been cameras, lenses & gear, appliances and other electronics (phones, TV's, stereo, computers, etc.) But, when needed I have found them (GS) to be prompt, understanding, accommodating & helpful. I prefer having these services local & convenient. I have used B & H, Amazon, etc. but it always involves shipping and no person-to-person contact.

Good tv. I like the Roku features. Haven't had to use it yet