Customer Ratings & Reviews

Love the option of having the extra protection of the geek squad.

Always there when I need help or fixes for my tv so I think they are great

Geek squad protection is a must wear any electronics Purchased at Best Buy you might think you don’t need it, until you do.

Professionalism at its best and arrived earlier than expected.

I had a 55" LG and a 2 year extended repair or replacement plan that I thought that I would not need, 18 months into it and the LG went south. They sent the Geek Squad out did an assessment and replaced the LG and no charge, so I upgraded in size and purchase a 5 year plan.

Bestbuy had the only extended warranty that I saw specifically for OLED burn-in, which is always a possibility. This gives me peace of mind after buying a very expensive TV

That day they did a great job helping thanks you help low prices

Tv went out and being under warranty they brought a replacement to my home!!

It's painful to pay so much for a warranty. But it's necessary to sleep better at night. If something goes wrong with my TV I'd much rather call best buy and say fix my TV then find some local moron to make things worse.

We had to have our 60" television set replaced twice within the first few weeks, as the vocal was totally out of sync with the picture. BestBuy made this an effortless process.

Would recommend adding coverage , reliable and a good price

I will be taking my TV in for service today to figure out what the solid light issue is.

Replacement plan is good to have just in case. I had to use it one time on another purchase and it covers it just like they say. I wouldn’t go without it.

If this service is offered for a purchase you're making, please consider taking advantage of it. Honestly, it makes things easier if something happens to your product. Worth the few bucks to avoid the hassle or cost of replacement.

Purchased the geek squad five year protection plan I’m glad we did. Hopefully we have nothing wrong, but if we do, it’s worth it.

I am not a warranty person. My daughter bought me a Surface and purchased the geek squad protection. The surface dropped and had a crack in it. I brought it to Best Buy and they took it and mailed me a new one. No issues. I will purchase Geek Squad protection with all my electronics.

really glad that I have this protection and it is linked to my account so it will be easy to look up and use when and or if needed. It is well worth it for piece of mind and 5 years is a really great amount of coverage time!

[Employee of bestbuy] I always get protection for all my products. Convenient for pass the time to return incase of manufacturer error

Very helpful and useful for any electronics will help out with any issues you may have.

Ha ent had to use it for this item but im also assuming its no different from the time i have had to use the service , no hassles