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Customer reviews

Rating 4.7 out of 5 stars with 25364 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 358 Showing 7,141-7,160 of 25,364 reviews
  • Rated 5 out of 5 stars

    5 year plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never would get the extended plans before, only took one time to figure out it was worth the cost. For such a low cost you are cover for repairs or replacement. It was pain free to get our set replaced when it went.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had TV installed and old 36 inch heavy TV monster removed. By buying this coverage my cost for membership was $50 with TV installation and old TV removal. Great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use this service a few time to remove virus and debug my computer so it will run at maximum efficiency. The Service that is provided is professional and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the warranty for any electronic item purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection gives me added security for my products. It ensures me that Best Buy will provide that additional layer of protection needed for appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used on my past electronic purchases and it was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy will stay with you throughout the entire Plan. They will do whatever they can to make sure your product is working as good as the day you purchased it!!! I buy with every purchase I make with Best Buy!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too good to pass up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to make use of my Geek squad protection plan as of yet but based on the description of the plan, it seemed too good to pass up. Hopefully if I ever have any issues, bestbuy will honor this plan with little to no hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent was knowledgeable of product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was made aware of all the functions. And he explained clearly what apps would cause problems for my laptop. Thanks Best Buy agents for sharing information with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth every penny and the agents are always cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the Geek service protection for years. It is always helpful to know that you have someone there who can take care of your requirements promptly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and left my home cleaner than it was to start. Very professional and extremely happy with the result’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad solved the problem !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, arrive on time they say, very quick process, and get things done

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad viewing tv/ terrible sharp level.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hope i never need to use this .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice protection plan . A can't miss. Although something ill never need to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a problem so i Haven't had a chance to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for any tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind when something goes wrong. Ive had geek squad protection in the past and it has come in handy especially on the last year before it ends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wondrrful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his tv. It was easy to set up. The picture quality is great and the tv is loud withiut a sound bar. Great television for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase perfection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad protection is the best insurance on an electronic device. If its a power surge or a part going bad, its covered. Spend the money its worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Fire TV. It is great for streaming. GEEK SQUAD service protection is worth the money. Every thing in my house is covered by geek squad

    I would recommend this to a friend