4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30804 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 590 Showing 11,781-11,800 of 30,804 reviews
  • Rated 5 out of 5 stars

    Geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and courteous, Geek Squad is always on point !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'd call again anytime

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the expense for the advice received! Great tech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    neat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent needed to use it but it is nice to have just incase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CUSTOMER SERVICE DELIVERED MY TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service and support. Very much respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my tv quickly!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and polite. They are truly experienced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv perfectly! And took his time doing so! He was very careful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, easy replacement for 55" tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this product for my for all my purchases because things tend to break down and need to be either fixed or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t have to use my Geek Squad protection policy but is cool to know that it’s there. I’ve had to execute one years ago and it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very important to add on, I always purchase it. Geek squad & best buy protection is the way to go especially on expensive appliances!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys did a great job and got it done pretty fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is fire

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service at the store. Fully covered and protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and courteous service from all Best Buy employees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan ever!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased different items at Best Buy and the warranty that they offer really works. Anything that does not work properly they had refunded me or exchange the item,with no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle and terrific customer service. Thanks Alfonso

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv they came to install my wall mount, very friendly guys, no hassle would recommend the geek squad installation if u don't want to go thru the hassle of doing it yourself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Claim

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Worked like I was expecting. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never need to use it but, sure am glad it is available. Geek squad is always there to help out with any questions or concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has great customer support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were help full when asking about a product having issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend. No questions ask if something goes wrong with my Samsung tv, they’ll fix it. Price was worth it for peace of mind.

    I would recommend this to a friend