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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30812 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 669 Showing 13,361-13,380 of 30,812 reviews
  • Rated 5 out of 5 stars

    Totaltech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad and everything it offers. Exploring the new totaltech program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was installed quick and perfect. Looks great…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely purchase just in case , comes In handy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet, but it is better to be safe with an investment. $79.99 for five years is a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have already helped a lot and can't out to check my TV and replaced it. Very nice people to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always try to get warranty on every qualified item and have yet to regret it, geek squad is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped with cell phones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people at geek squad are awesome! They helped us buy a TV and cell phone accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get extra coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase additional Geek Squad coverage on large purchases. We have not had to use it much but it is comforting knowing it is available if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I haven’t had to use their service yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives me some extra confidence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my TV on sale and given the excellent price, the 5yr warranty seemed like a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spring for the protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With an expensive item like this, and all the use it gets, it’s wise to purchase the insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan makes me feel secure knowing that if there is a problem with the product I purchased, I can have it fixed correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad will help when needed. Great products at a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well when my dog chewed up my JBL Charge 4 lol got a new JBL same day when I walked into bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On any major purchase, I always get the Geek Squad protection, the longest available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On any major purchase, I always get the Geek Squad protection, the longest available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You got to get the geek squad protection plan if not you’ll be paying so much to get your phone fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Friendly and Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once Again, Best Buy honered the extended warranty that I purchased with an electronic item I recently bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cute convenient !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great piece of mind this product is . Takes out the guessing game and frustration of tech .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, have always purchased these plans in the past & will continue to do so. Best Buy is great with their service.

    I would recommend this to a friend