Customer Ratings & Reviews

Stunning visuals, deep blacks, and vibrant colors make this TV a must-have. Thin design, smart features, and excellent picture quality elevate any viewing experience. Highly recommended!

We are really glad we invested in the coverage. Our LG tv developed an issue with the screen turning purple across the entire screen shortly after its warranty expired. When we looked online, it was very apparent that LG knew about this issue, and was not standing behind their products. Fortunately we had purchased the warranty so most of the cost of a replacement was covered. Was some confusion that 3 people in the store and management chain told us the entire purchase price would be applied when we purchased a more expensive replacement, but then the manager who rung the 2 tvs we were buying all the sudden the deal changed and we didn't get full credit. A little fishy, but we were still glad we had the warranty.

Very professional and listened to issue, Had timely feedback for next process.

I luckily have not had to use this but I always purchase it for peace of mind and it works. Often they forget to ask me if I want to add the protection when that happens I ask them for it.

I haven't had to use the GEEK SQUARD yet. I know if and when they will treat like I should be treated

They back up the products they sell. I've had to put in a claim before and they replaced the item with no issues. Its a no brainer.

Bought this extend warranty due to the great experience that I had with the Geek Squad on another issue

The agents were fast and efficient and connected everything for completion!

Just the service added to my parents new television.

I’ve used Geeksquad on several devices for installation of simple things like a screen protector for my wife’s. I watch to them coming out to the house to fix a TV that was almost at a time practically brand new TV. The man said it lasted another eight years very good, highly recommend

Love the Geek Squad. I have never been disappointed with anyone they have sent to the house. They are very knowledgeable and courteous.

The prices is right! When I request service this worth the price I paid.

The employee was extremely helpful finding the TV that I had wanted also recommended a warranty that was slightly more expensive but gave more protection for the value ...So overall I am very satisfied thank you

I have spent a lots of money over the years. Being a customer for over 30 years plus. And i haven't had to many return merchandise. And i am going to give Best Buy 10.

My original purchase was on a ROKU tv, which i opted out of protection About 6 weeks later my BRAND NEW tv screen went all scrambled. i panicked being out of the 30 day return window. However when i called the store the gentleman gave me no hassle and allowed me to return TV. While there he talked me and my boyfriend in to buying a better bigger tv. he informed us of all the benifits that come along with the protection plan so we purchased that as well. so far have not had to use on the new TV but nice having peice of mind if anything goes wrong

I've purchased all of my electronics, appliances, and cameras from Best Buy. And I not purchase anythings within getting Geek Squad protection because it's the absolute BEST!!! 10/10 I DEFINITELY RECOMMEND!

I had geek squad protection on my previous two televisions. Both TVs went out at about four years old. They could not find parts to repair either television so they simply reimburse me the full price I paid for the TV. What more could you ask for.

Great service, my TV had issues with the network card and picture display. The representative helped me to resolve the issue immediately. Now recommend geek squad to everyone.

I'm now retired from Best Buy after working in the Magnolia Department for 13 years, & I'm a "True Believer" in the Geek Squad In-Home Protection for 5 years, on my mom's TV. Her TV is on at least 12 hours a day, & has Roku built in application, & it's 4K ready, so her TV features will be utilized a lot. She's also, bed ridden & her new TCL is her entertainment. If this set should break down (Doesn't cover physical damage), then all I have to do is call 1-8000-GEEK-SQUAD, & they'll come out to service it or replace it !

They are so helpful. They can fix anything. Love the geeksquad.