Customer Ratings & Reviews

I could use a gift card for 400 bucks just for reciewing a warranty yes please

I think it's important to get the protection plan. The first time I used it was for my dyson cordless vacuum. I got a completely new one because it could not be fixed in the store. But of course for the new one you would have to purchase a new protection plan. I've also purchased it for a TV but since it was my son who threw something at the TV (accidentally) and the screen looked chatterd it definitely was not covered. All I could get back was the protection plan money because it was still under the year I purchased it on.

The service is great without worrying about breaking in the future

The best thing the Best Buy includes is the guaranteed of the products.

It is very practical and does not make any noise. It is an excellent purchase.

Awesome purchase Every time! Through all the years of my electronics purchases, I've never been dissatisfied with Geek Squad. Thank you

just purchased the warranty but 5 years it’s the worth of money

Strongly recommend this if you are purchasing an oled tv. I recently had to use mine for burn in on an oled tv. Best Buy took care of it with no issue.

I haven’t had to use this yet but I’m hoping it’s as great as the TV is. I’ve had this kind of protection for a laptop and it was very good.

I was very happy with the expertise the two geek squad members who installed my Sony tv and removal of my old set

Agent handled an exchange with great expertise. Agent Smith was very patient with me and provided options with detailed explanations for my exchange TV.

I was lucky to have purchased the insurance for my tv, otherwise I’d would have had to spend money on a new tv, but after a simple call and an coming to my home I was given clear understanding or what to expect, and given a new tv within a couple days

Geek squad has some of the best protection for customers. They’re one of the few businesses left that doesn’t treat their customer’s insurance/protection coverage like it’s a personal inconvenience to them, or operate it like a scam and not actually protect your purchase when you try to get them to honor it. I don’t usually opt for “protection” because it is usually a scam. I do at Best Buy though, because they’re known for actually honoring their protection agreements.

Love the Geek Squad!!-Always Professional and Friendly and very knowledgeable!!-They did an amazing job for me!!

Monster is the only cables I use for all of my electronics. Monsters ability to have a super clear picture.

The warranty better never get used but if it does these ninjas better have my back

Top tier service,top tier coverage!Must Own!ive been getting this well over a decade,and will continue until ive passed!

Great price and excellent picture. The 4k channels are amazing. I purchased the 5 year warranty at a reasonable price. I’ve used these warranties from Best Buy in the past and TV was replaced.

Haven’t used it. Hoping to not have to. Bought just in case.

They were easy to talk to about my first purchase and its problem