Customer Ratings & Reviews

Great pic! I think this is a great tv! Works well and the picture is great

What more can I say? This place is the best great customer service . Very knowledgeable staff great customer service like I said this is the best place I’ve been for electronics and I will continue coming for eight years and come. I will also try family fresh.

I haven't had to use this yet, thankfully. Bought this coverage with a brand new LG OLED TV. Seemed like a practical buy given the price of the tv.

First tv was damaged somewhere but they made it good. Delivered on schedule and unboxed and set up, great job. Very friendly and professional, efficient and very tidy. Thanks great job, I would highly recommend extended warranty. Protect your purchase

Overall a great TV with a high quality image. Removed 1 star for a slightly awkward home screen and a remote that doesn't include a microphone to search for things via voice command.

I have not had to use this service yet and hope that I won't need to. Bought it 'just in case'. And because I haven't used Geek Squad (so I can't actually give an accurate star rating) I gave it 4 stars in hopes that if I have to use it, they will measure up to at least a 4, but hopefully will be a 5.

Love it all the way i really recomend u guys to all

Geek Squad Protection is a must have on basically anything with how useful it is

Best Buy consistently provides amazing electronics, their knowledgeable staff ensuring that you get the piece beat suited to your needs. The great thing about a Best Buy warranty is knowing you'll never have to worry about the integrity or longevity of that purchase because the Geek Squad will be there to repair or replace it with absolutely no hassle or fuss. Shop at Best Buy, but don't forget the warranty!!

So informative! I learned so much and I can always count on them to guide me through my electronic needs!! Thank you guys!!!

Warranty price was very welcoming and a no brainer

Havent used it yet but 5 years is a great warranty

I would never buy a product from Best Buy without their geek squad protection. I had a light blow out on an older tv & they had me with a new tv the same day in store. You can’t beat that kind of customer service.

Purchased for our new LG TV. Hope to never use but other family have praised the service.

Like the added coverage just in case something happens at a low cost

Always good to have with appliances! You just never know what could happen!

Can’t really say much but I do know they honor their service and they do get things fixed. If they don’t they will replace a new item so I can say the service is.

Happy with the extended warranty. The last tv started having problems just outside the factory warranty and as a piece of mind it was nice having the extended warranty. The tech’s came and checked out the old tv and determined that it was unrepairable. So the upgraded my tv with the newer model and I kept the same warranty.

I got this when I bought a new TV. I have not had to use this service yet, as the TV is working fine and hopefully I wont ever have to use this service, but it's good to have, just in case.

Great feature to have when purchasing products at Best Buy