Customer Ratings & Reviews

Worth having for peace of mind, however with my PS5 purchase experienced the worst of the worst. Had a PS5 failure within three months of the purchase, and because stock is extremely limited the benefit's do not apply. There are no consoles in store to replace them with so you end up relying on the manufacturer to take care of you. Worth buying for items in store, not so much with PS5

I like the Geek Squad . Great product that met my needs.

Highly recommend extended warranty through Best Buy! The entire process is easy, and the techs are prompt and professional. They really took care of all my needs right through setup and walk through.

Have been a Best Buy customer for over 20 years. They stand by what they sell and the Geek Squad is always there to help. Did not use them for my most recent purchase but would recommend them to assist in TV and surround sound installation to those that need it.

I haven't needed to contact the geek squad yet, but having the coverage at a very good price is comforting.

Purchased this with a previous tv and when the tv’s screen was starting to go, best buy was able to replace the tv. It was worth the purchase! They did a home visit to look at the original tv and then set up a replacement with a time and date for the delivery! Highly recommend!

Very polite and helpful. No problem on picking up the other tv.

My picture went out on my TV and the warranty covered a replacement TV. All done the same day. I received a larger television and cash because TV's cost less now.

Did not have the Geek squad hang my TV. Did it myself.

When getting a new TV definitely get their geek squad protection. They come to you if there’s any problems.

Great website to order from and had no issues buying or picking up. Also have had no issues setting up myself.

We purchased this 5 year plan to accompany an Insignia 24 inch TV purchase. This TV was replacing 2 LG TVs that were in the same place that lasted a little over a year. So TV number 3 in about a 3-4 year period. The price was reasonable though and whether the old TVs were subject to a power surge or not, we felt the price of the protection plan was worth it this time even though we were purchasing $100 TVs.

The fact that the Geek Squad plan covers so much for so long and the cost is so little for what its worth, it would be crazy not to purchase this deal! 5 years > 2 years the payment comparison will tell you all you need to know!

Love his TV works great and great price and service plan

Never get anything without the coverage!! You usually have a couple of weeks to buy coverage if you can’t right away!!!

Geeksqaud services are prominent and reliable. I have opted this for my tv purchase on thanksgiving

Provides peace of mind for any sorts of incidents! The squad member helping me definitely made it clear what was covered so I could be confident in my coverage.

Geek squad will answer all your tech questions. Use it as it’s provided with purchase! Thanks Best Buy!

Terrific install Arrived on time, very professional Highly recommend

The guys delivered new tv..installed new tv mounting bracket, worked very clean and efficient