Customer Ratings & Reviews

If your buying electronics you better purchase Geek squad warranty.

Geek squad knows everything, really kind people and always willing to help

I have purchased the protection with tv it gives a piece of mind

Not really certain how to review this since I haven't had to use it? Honestly I don't know why but for some reason I'm not uncomfortable at all knowing that a squad of geeks are at the ready to aid me in my time of need. Thanks Geek Squad your the coolest!!

Makes me feel safe I have professionals that will work on my products.

Hope I never have to use it. But if needed they will come to my home to repair.

Great value. I don’t have to worry about my tv not working. I can just call the Geek Squad.

Highly recommend for everyone cant go wrong without it

So informative! I learned so much and I can always count on them to guide me through my electronic needs!! Thank you guys!!!

The geek squad offers great service for repairs if needed!

Haven’t needed to use it yet, but I know how great protection plans are with best buy

My Samsung tv had black circles in the screen during white screens tv was replaced with no problems

Due to scheduling/personnel shortages/general societal chaos etc it took a full week before anyone could get out to help us. I do not blame GS in any way. Once Steve arrived everything was taken care of in minutes. The entire process was explained and all will be well in just a few hours.

So from past bad experiences of not getting the protection plan because I wanted to save a buck. I'm absolutely pleased with having purchased any protection plan from geek squad. You will definitely be happy when something stops working and you have the plan. Everything I purchase from best buy i always get there protection. I've had several $2000 TV's or appliances mess up or need repair. With the plan they have been fixed professionally at no cost to me or replaced. All technicians are professional and I'm very pleased with the overall service.

Overall a great TV with a high quality image. Removed 1 star for a slightly awkward home screen and a remote that doesn't include a microphone to search for things via voice command.

The Geek Squad gives you all the reassurance you need with a new product that IF anything goes wrong, you're covered. Samsung has a good warranty but with the Geek Squad behind you the worries are gone.

I really hate the geek squad when it comes to cell phones, but, my TV experience with geek squad was exceptional. They were quick, and had some options I wanted at a super low price. They were also ready to take care of my situation, before I was, that is quick service

The hardest thing was to get a vehicle to transport it but this tv is amazing and the price is even better

I got this when I bought a new TV. I have not had to use this service yet, as the TV is working fine and hopefully I wont ever have to use this service, but it's good to have, just in case.

28th Street Grand Rapids store is awesome - they know how to care for customers and really help! I was treated poorly at the Alpine store, really poorly