Customer Ratings & Reviews

Haven’t had any problems with my TV.. yet but if I do I will love to see what it covers I’m sure it’s very worth it you never know what could happen

Great service. I love geek squad and it's team of professionals. I recommend to all my friends to pay for warranty and services from Best Buy.

Great product they always are willing to help when u reach out

Always recommend protections plans from Best Buy! They’ve helped me big time after a few years

I haven't needed to use this plan, but I'm definitely happy I bought it. I financed my whole purchase at 0% using the BestBuy card and the added peace of mind is definitely worth it. Living in the city (NY) without a car means that, in the event of an issue, it's a HUGE issue getting a TV around. This plan alleviates that concern, and I'll get it every time.

Not really sure I haven't had a problem so I can't really give an accurate review.

Well, i can't say this enough about Geek Squad, they are excellent! If you're on the fence about including their services, don't be! Its worth every penny. I've never had a bad experience with thembor have anything negative to say. They will always take care of you.

You can't ever go wrong with the geek squad they get the job done

I love the tv. The picture it’s crisp and it was easy to setup.

Really makes me feel better knowing I have geek squad service on my item. I don’t have to worry about calling the television manufacturer if something goes wrong. And I trust Best Buy Geek Squad to make things more simple than the tv warranty would.

So easy and worth it! 5 year protection plan on a Hi Sense tv, it lasted about 4. 2 phone calls and 3 days later, brand new TV delovered to my door and they hauled away the old.

My tv installation was very simple. All that was required was mounting the tv on the wall. I dont have any other devices that needed to be connected to my tv.

I gave a 3 because the genetleman that I talked to was cordial. I decided to call due to a defect on the ethernet port on my 35" TV. This service is not convenient if you are not close to the store. To use their services, you have to take the merchandise to the store. For customers that are more than an hour away, not convenient. Will not purchase the geek squad plan again.

Good deal............. ..well worth the money..... ..

I like the sense of security you get by having the geek squad warranty

The Geek Squad tech was so knowledgeable and helpful. He showed me and explained the setup. As a result, the TV works as I want!

Best Buy’s Geek Squad is one of the best computer repair services. They offer a variety of services including virus removal, data recovery, and hardware repair. They also offer a 24/7 support hotline for customers who need help outside of normal business hours .

The agents were very polite and courteous. They even put on bags over their shoes to cover the soles from getting our living room carpet all dirty. Our TV screen had been damaged from a direct hit by a flying drone. Agents went through the process step by step with us and made sure all options were assessed. I recommend buying coverage for all your tech. We’ll worth the purchase.

Agents came in assessed my TV and because it was under created a ticket to have it exchanged for a working and newer set. I purched an extended warranty for the new TV as well. It is a financial lode saver.

4 yrs ago I purchased a High End Sony TV, and purchased the 5-Year Protection Plan. It paid off, when that TV stopped working. Geek Squad came out, advised the TV had to be replaced. Went to Best Buy, got the Protection Plan value, and ended up getting a 75” and a 55” for the bedroom. And a gift card voucher with the remainder of the $$. Didn’t hesitate to add the Protection Plan to both TVs.