Customer Ratings & Reviews

Definitely worth having as my TV had an ink leak geek squad took care of it

Geek squad protection on a 32 inch tv just for the basic coverage.

Wonderful service! Havent used it yet but heres to 400 dollars!

I got the warranty based on the fact that the item I was replacing was a couple years old. The cost of repair was more than it was worth. So when I replaced it I just got the extended warranty.

Geek squad always helps out when I need them. They've come in very handy

The Geek Squad is worth every penny! It is always there to help out with the ever-changing cyber world. Always pleasant, patient and efficient. They take the worry out of dealing with technology! Glad they have my back!

Store manager didn't know how the warranty worked and the sales team was confused, but the phone customer support team was great and made sure I didn't waste my money. Best Buy needs to hire their team back in greater numbers to cut down the wait time, especially at the Geek Squad.

Always great to have your mind at ease with the extended warranty

I bought a Sharp 70 inches 3 years ago. The screen pixels started to go bad. I called Bestbuy and explained my observations. They sent out a tech to check it a day later. In two days they offered to give me another TV or comparable credit because my Sharp was no longer in stock. Am glad I spent the extra money for the additional 5 years warranty.

This product save me when my tv went out on me thanks to geek squad

for tv it was kind of brutal . The tv was broke the guy had to come out and change the main board in the tv before giving us a new tv. So this took almost 2 months. We did not have a tv for almost 2 months Every time they came they had to replace the same thing ... The tv was 500 dollars instead of replacing it they spent 3000 on 3 boards that did not work, whatever they had to pay the guys to come out and work every time for 2 hours, This was honestly ridiculous. Nothing made sense. luckily we finally got the replacement after the 3rd time and thats the only reason we get 1 more star.

Two thumbs up these guys really know what they’re doing and can help with absolutely anything. Don’t put this on yourself get the help.

Geek squad great company had issues with my tv they replaced it!!!

Geek squad was super efficient and easy to deal with. I thoroughly enjoyed their helpful

Being that I have had on TV hit by lightning and a burnt ends on an old lady it I prefer to use Geek Squad affordable cars if they cannot fix it they will replace it or you will get your money back with no problems has been my experience using them

I’ve found it necessary to use one - service was excellent and Best Buy honored all requirements with no issues. Great service!

The tv has a great picture. It was easy to set up. It is still working very well. Sturdy construction.

I bought this protection plan for my new 32" TCL Roku tv. It was quite affordable and gives me peace of mind. I have never had to use a bestbuy protection plan in the past, even though I have purchased them before. I'm just glad they offer them.

Great Service customer, focus and friendly and they knew what they were doing

I always get the 5 year insurance on my large tv purchases. These newer TV's are like computers. Never had a problem with my Sony tv but if I'm dropping 3 grand, I need some assurance it won't just randomly die and then I need to get another one.