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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30389 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 276 Showing 5,501-5,520 of 30,389 reviews
  • Rated 5 out of 5 stars

    Taking TV in for service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be taking my TV in for service today to figure out what the solid light issue is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me a peace of mind to know I have protection for my electronics. They are pretty easy to work with too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the added protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on my old set and it more than paid for the cost. It got me a new TV! Several years ago I bought a router & didn’t buy the extended warranty and it died! I had to call the manufacturer and had to wait months for a new one! Don’t learn the hard way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong with a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing the TV was going into a bedroom was bothering me so I decided to get the warranty as a precaution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great local service Terrible call center

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Vizio M class two years ago and the TV went out. Terrible process dealing with the appointment could not understand the person on other line. Great local technician made up for the appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek extented warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek extended warranty is a great addition to ensure a few years of maintenance free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Geek Squad service warranty is great. I do not regret it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    But the warranty hope you don't need to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a 5-year warranty just in case. But we send up the TV by ourselves. Process seemed a little long but we're not so savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was fast and awesome. Repaired laptop same day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are hot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it yet but looking forward to the geek helping me out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product and service Quality l like how look !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchase the smart way.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing Best Buy is backing my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to have piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing Best Buy is backing my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television buying at Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have a review for this one, hope I never need The geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has the best service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with my tv and the Chromecast that was built in it and they gave me my money back and I bought another tv that was better then the one I had the problem with, The geek squad is the best when it come to fixing things. They even have fast service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes senses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap peace of mind when buying electronics. Things happen and nothing is getting any cheaper to replace, so it makes sence to me to get the warranty on some items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys really friendly, I will definitely recommen this store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i buy gets a Geek Squad protection plan. I bought the plan with my 32 inch tv. For the small amount of money I feel I am covered. I have used their coverage before on TVs....these digital tvs are not built like the televisions of yesteryear. I have used them several times on other items and have never been disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is a great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved and was not aware that I could have my Geek Squad come to install my TV on the wall. This was during Covid-19 so website was confusing to order all the parts needed for this. Finally called and spoke to a person who got it all set. Install person was friendly and took time not to cause a mess while drilling holes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who better to call when you need help? The Geek Squad thats right! These guys and gals are my superheroes, they came to my rescue without delay and made sure I was taken care of with the upmost of care and they'll do the same for you

    I would recommend this to a friend