Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30390 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 282 Showing 5,621-5,640 of 30,390 reviews
  • Rated 5 out of 5 stars

    Happy with Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up our TV and answered our questions. Happy with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always takes care of me and with this plan I have no worries that my item is protected. I can sleep knowing I’m good especially being an Army family moving the time things happen but best but has the best plans to cover you for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good plan if you need service on a dishwasher, it beats paying it out of your pocket if you need to replace it or repair it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My television came out of control and they resolved it quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid off when my 60” Visio television broke

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 5 year warranty that was to expire in Dec 2020 when we bought our Visio television in 2015 and we started having trouble with other and the company sent by the Geek Squad couldn’t fix it we got a 65” Visio and repurchased a new warranty on the new tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set up T.V

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpe set up smart tv to my new receiver ove the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I grabbed this two-year protection plan to add to the base coverage on the Insignia TV at the time of purchase. Having the additional "Geek Squad" protection gives me additional peace of mind (especially considering this unit was purchased for my son's usage. Bear in mind this coverage is only on the parts & labor - it does not provide accidental damage protection. Still, for my purposes, it was money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a must for insecure people. There is always a chance that something will fail.. I like the assurance of Best Buy warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The kids are alright!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids there are knowledgeable, and prompt. They were efficient and were able to deliver service exactly when they said they would.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp quality and large screen size, for a small price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan because you never know when you might need to replace whatever you bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales agent was great. Made sure i understood what i was buying. So no buyers remorse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr. Best Buy Warranty.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For peace of mind, about $30.00 a month for 5 years was worth it. Protecting your investment is important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad best ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek very knowledgeable and understanding. They replace my TV in 2 days when I know questions asked. They really honor your warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought with our tv haven’t used the service yet. But, sounds like they would fix or replace your item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Added Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as added protection. Hope I won’t have to use it. If so, hope it was worth it. Wish the manufacturer’s warranty was longer than the seemingly standard one year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and nice too.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was great. Came in and set up my tv on my entertainment center. Very professional and great service. Made sure that I was pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased this for peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the extended warranty when we purchased a TV at Best Buy for our son's room. Any time we purchase electronics for our kids, we generally get the protection plan because we know our kids aren't always gentle on electronics. I hope we never have to use the warranty, but it's nice to know we have it in case we need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It brings much relief knowing if i have any problems with my tv the greek squad is there. So far i havent had to use it but by y he time these 2 years are up I'm planning tp extend my warranty...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was on sale, which made up for the price of the warranty. I haven't had to use it, so I'll update this review if I do. I generally avoid extended warranties, but QC on consumer electronics can be hit or miss depending on the brand.

    I would recommend this to a friend