Customer Ratings & Reviews

I would recommend getting the geek squad warranty if you’re purchasing a computer for your son or daughter basically covers a new one if something happens to it if anything is spelled on it . it’s dropped or ran over by the car Lol

had to use this replacement protection and glad I had it for the TV did not last 2 years and had to be replaced for no parts to repair the panel with the LEDs..

Glad to have. Hopefully won’t need it. I like that they come get the tv to repair.

Easy and quick response time. Very efficient. Great and understanding customer service. Will fix or suggest a replacement if it can’t be fixed.

Easy and quick response time. Very efficient. Great and understanding customer service. Will fix or suggest a replacement if it can’t be fixed.

Hope I never need it but incredible levels of reassurance and confidence if something goes sideways!

The agent clearly explained the different kind of protection best buy has to have a good understand of the choice I needed

Great tv good picture really pleased will definitely be back great place to buy from

A little expensive for a service that may not even be used, but better than having to replace the TV on my own for if it's defective.

Cant beat the warrenty. Anything happens and the Electonics are covered. Life happens when u lease expect it. Moght ss well be prepared

10/10 always get geeksquad! Love the protection and ease of mind not to mention every geek squad woman / man I've worked with had incredible customer service and tried to always handle any issue I had!

Excellent. Performs exactly how the salesman said it would. Love this tv withe service and helpfulness that got me to pick this one.

The agents helped me exchange my broken Wireless earphones for new ones. Everything was taken care of right on the spot! Got my earphones in the mail 4 days after exchanging them! Great service like always. Thank you Geek Squad!

Loved the service. It was quick, easy and enjoyable.

Geek squad protection is great. I like how easy they make it if you have use the protection. It is no nonsense and would recommend the plans for your purchases. Especially game controllers and headphones :)

Geek squad protection is great. I like how easy they make it if you have use the protection. It is no nonsense and would recommend the plans for your purchases. Especially game controllers and headphones :)

Have always shopped at Bestbuy because of geek squad.Great service and staff .Haventbdisappointed us yet at least not at University Bestbuy in Florida.I’m confident all others won’t disappoint either. Hopefully new yearly service is just as well as monthly per item service.

Always comes in handy to have the extra protection. Had to use it once and the process was great for a free replacement.

I don’t often by service or insurance but once in a while with specific products and needs, it’s a good idea and can be worth the money.

We've always gotten the protection plan and more often than not we've used it within the 5 year time line. Great service, love the Geek Squad!