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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30398 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 304 Showing 6,061-6,080 of 30,398 reviews
  • Rated 5 out of 5 stars

    Alvarez

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a protection plan and so far great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job installing thanks geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set the TV up did a sort walk of how to operate TV and the function

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my tv I had to get protection.If you really care about your tv and want to use it without thinking about any damaged not being covered .Then this is the plan you need and have a peace of mind .Enjoying my tv to the Max

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV and swivel TV stand installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joshua from the Geek Squad installed a Bestbuy swivel TV stand and our new LG TV to all our devices and gave us an excellent overview of the operation of our new TV. We highly recommend getting a Geek Squad service plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable on CX OLED TV and covers burn in!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth it if you purchase an OLED TV. One of the few warranties that covers OLED burn in, which is still a thing and well worth protection on an LG CX OLED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got the service quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very useful for the longtime usage of my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would not buy a TV without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Benefits for the price was excellent. Will buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love Best Buy's Geek Squad Protection Plan. I never have a hassle when needing to return something. I don't even have to have the receipt. They just look-up my phone number and find everything they need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV screen failed after 1 month. Geek Squad came and just brought a new TV and took the old one back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number 1 for service and warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing about Bestbuy is the warranty and the customer service top-notch. I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad is there when you need them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the tv home and hooked it up our self. Discovered a line going down the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security is important

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making sure I secure my purchases great always been a plus at Best buy and they stand by their warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad i had it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you dont have it, you will wish you did. My TV at just a little over 3 yrs went out. They tried to fix and couldn't, so i got a new TV. So glad i had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty ever, Everything I buy from Best Buy I get GSP with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally peace of mind warranty. 5 year warranty ..nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the plan and used it on a computer that got damaged by water spill by my kid. They allow you to replace it or get money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money by the time you pay for this you could have a new upgraded itrm

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I just don't buy any thing without protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought Geek protect for so many years, and had to use it on few occasions and was simple and painless. From TVs to gaming headsets and laptops too. You just never know if you'll need it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! I am the same way and purchase protection on everything. We just never know when something could go wrong and we try to make the process as easy as possible! If you have any questions, feel free to reach out to us.

  • Rated 4 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there if you need them. Very nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For a TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually get an extended warranty like this on TVs. I think the price that Bestbuy offers for them and I feel that the coverage makes it a great deal!

    I would recommend this to a friend