Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30398 reviews
(30,398 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Alvarez
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a protection plan and so far great customer service
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They did a great job installing thanks geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set the TV up did a sort walk of how to operate TV and the function
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased my tv I had to get protection.If you really care about your tv and want to use it without thinking about any damaged not being covered .Then this is the plan you need and have a peace of mind .Enjoying my tv to the Max
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TV and swivel TV stand installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Joshua from the Geek Squad installed a Bestbuy swivel TV stand and our new LG TV to all our devices and gave us an excellent overview of the operation of our new TV. We highly recommend getting a Geek Squad service plan.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Valuable on CX OLED TV and covers burn in!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely worth it if you purchase an OLED TV. One of the few warranties that covers OLED burn in, which is still a thing and well worth protection on an LG CX OLED.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Got the service quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is very useful for the longtime usage of my tv
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Would not buy a TV without it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Benefits for the price was excellent. Will buy again.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just love Best Buy's Geek Squad Protection Plan. I never have a hassle when needing to return something. I don't even have to have the receipt. They just look-up my phone number and find everything they need.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Easy Peasy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My TV screen failed after 1 month. Geek Squad came and just brought a new TV and took the old one back
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Number 1 for service and warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing about Bestbuy is the warranty and the customer service top-notch. I would recommend it to anyone.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The geek squad is there when you need them.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the tv home and hooked it up our self. Discovered a line going down the screen.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Security is important
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Making sure I secure my purchases great always been a plus at Best buy and they stand by their warranty
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
So glad i had it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When you dont have it, you will wish you did. My TV at just a little over 3 yrs went out. They tried to fix and couldn't, so i got a new TV. So glad i had it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great warranty ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best warranty ever, Everything I buy from Best Buy I get GSP with it
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally peace of mind warranty. 5 year warranty ..nice.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great to get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got the plan and used it on a computer that got damaged by water spill by my kid. They allow you to replace it or get money back.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money by the time you pay for this you could have a new upgraded itrm
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
I just don't buy any thing without protection.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought Geek protect for so many years, and had to use it on few occasions and was simple and painless. From TVs to gaming headsets and laptops too. You just never know if you'll need it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for sharing this with us! I am the same way and purchase protection on everything. We just never know when something could go wrong and we try to make the process as easy as possible! If you have any questions, feel free to reach out to us.
Rated 4 out of 5 stars
Very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always there if you need them. Very nice and helpful.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
For a TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I usually get an extended warranty like this on TVs. I think the price that Bestbuy offers for them and I feel that the coverage makes it a great deal!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend

