Customer Ratings & Reviews

I had the Geek Squad protection for several years and only had to call on them 2-3 times. They were efficient and straightened out the issues over the phone and through my computer. It was nice to have someone who knew how to fix the issues without having to take my computer to the store.

Always there if you need them. Very nice and helpful.

Thought it a good value, won’t know more unless I need to use it!

I was able to get my tv worked on quickly and effortlessly at my request. The moment they realized it couldn’t be fixed I was quickly given the option to replace my tv and buy another protection plan for the new one. Everything was in a timely fashion and made to be quick and painless

I haven’t used them yet, but I’m confident that if I need to call them they will get the job done.

need to protect your purchase. Great to have, I'm not tech savvy so i purchased this protection

It's help to know where i can get my flat screen tv fix in the future

They replace the fridge without an issue but I lost food twice and sent li the form twice never was reimbursed. Talked to different mangers they even said they woukd send it and still never was reimbursed. So as far as that it fake and they wont reimbursed fir the food. All my lobster, dhrimp and steak never replaced 2 times. So dont wate your time filling ut iut becwuse that part is like scam.

Always buy the protection. It’s worth it. I’ve used it a few times, a back light problem on lg tv. Tv hit by surge etc.

Good price for two years of protection. I’ve had Geek Squad anti virus and the help with that was excellent.

Bought the protection plan for 2 years because life happens. Have not had to use it yet but better safe then sorry.

Bought the protection plan for 2 years because life happens. Have not had to use it yet but better safe then sorry.

Sometimes you just can't trust the product quality today and I couldn't for the TV I purchased but it is rated as one of the best TVs at its price point with some caveats should you be one of the unlucky ones who gets a lemon. Best Buy extended warranties are however more expensive than the competition.

What I love about geek squad protection is that Best Buy has it for everyone and everything on new and open boxes and it has the same protection, and they can fix it on the store and I don’t need to ship anything! Thankyou

Love having the option to purchase Geek Squad protection on my purchases. They are knowledgeable and if they can’t fix it they will exchange it or give you a refund.

Bought this along with our new Toshiba tv, can’t hurt to have extra protection on you electronics

Excellent choice. Good value, quality , performance. Good advise from sales representative

Have not had to use it yet but looking forward to using it when I have to

There was no way I wasn't purchasing Geek Squad Insurance for protection and peace of mind!!

This is the best service ever. I'm so glad someone created this.