Customer Ratings & Reviews

great protection good deal always there when you need them

I have renewed my Geek Squad coverage for the last 5 years. I’ve had wonderful service from them. Anytime I need assistance I can log in from home and most of the time they fix the problem in no time. When I have had to go to the store everyone is extremely helpful and knowledgeable.

Who,are you going to call after the manufacturer warranty ends? Best Buy Geek Squad, that’s who. They are the best and will be there when/if needed.

I haven't taken advantage of the service yet but it is good to have the peace of mind.

Should have bought the 5 year warranty. TV took spike a couple months after warranty ran out.

this first time they took care of me no issues but the secomd time geek squad lied so I will no longer be giving them or best buy my money ever again

Purchase the 5-year warranty because it was priced well. Geek squad is awesome but I hope I don't have to use them lol.

Always a good idea to get when you are purchasing open box items or electronics for kids.

I have had this warrenty before was never dissatisfied.they always took good care of my tv

I love the Geek squad. They are honest and let you know if they cannot fix your product.

Warrarnty is $ well spent. Ive gotten multiple warranties from best buy and had to use a few times. Definitely worth it

Had to add the protection plan on my TV. There was no question or doubt about it

Nice to have extra Warranty for items you buy, but the Prices for the Extended Warranty have INCREASED DRAMATICALY.

Bought this protection with a television and ended up needing it, which got me the defective tv replaced for free. So glad I got it!! Purchased another item recently with this protection too, and hope to not need it again but kno I'm protected if I do. Appreciate the fact best buy does this service at a low cost.

I've had to use the service in the past for other products. Having the service makes replacement much easier when problems arise.

I always purchase the Geek Squad protection plan for my products because I know that they are very reliable when it comes to responding to its customers when necessary! They certainly give you piece of mind as a consumer.

My husband & I love Geek Squad protection - both for repairs & technology issues. Most issues can be resolved from home by the knowledgeable technicians. We are not very computer literate, so we wouldn't be without Geek Squad services.

Completely worth the purchase for such an investment TV!

My sales person brought my TV to my truck let my seats down and make sure that my TV 75 inch fit in my truck

TV failed in 11th month. Good backup decision. Buy