Customer Ratings & Reviews

I decided to buy the five year warranty because of the TV was cheaper by buying it on Black Friday so it was well worth paying extra five years for this TV. I think I made a very good decision.

My Protection Plan covered the full cost of a replacement TV when a repair wasn't cost effective.

havent had to use it product is excellent but if i do need to use it im sure ill have no issues

geek squad does everything but replace panels. the repair service of my tv was great the guy came in did the work and left. no hasstle at all. same with my computer however they do not fix panels for tvs so don't buy this warranty if you're looking to have panels replaced due to children.

Bought the additional voluntary protection plan for 2 years. Definitely a good value. Now I hope I don’t have to use it.

Has been there to help at all troubling parts of setup, or any issues with my product.

Haven’t had the opportunity to use it yet but I’m sure they are reliable

Haven't had any reason to contact them yet but it's nice to know im fully covered

Everything works well and I will refer anyone to Best Buy for your electronics

love that we got this with our TV! Great if we need it and good customer service!

They are the best when needed for service or over the phone.

I got this after applying for the credit card and I got it for the same price as a 2 year warranty. Having a warranty made it easy to get my television fixed by the geek squad. it covers almost anything.

worth every penny. had these warranties before and the geek squad are great peeps

I always get tgis with every major purchase. You never know when you will need this.

The geek squad installed my refrigerator and the water line. I recommend this package with any appliances you buy.

I’m giving Geek squad this review from other purchases over time. I’ve not need to use this but it will come in handy out here in the Village. Expensive to ship on small plane back to town.

Good customer service. Came in and switched out tvs in and out answered all my questions

I wouldn’t be caught without the Geek Squad Protection Plan on all of my eligible Best Buy purchases!

The Geek Squad Service was fantastic. So seamless. I just sat back and watched everything. I did not even have to lift a finger. Thank You Geek Squad and Best Buy. Brad A.

great protection good deal always there when you need them