Customer Ratings & Reviews

Always worth the peace of mind, especially for higher ticket items. Dealing with manufacturer warranties can be a headache.

Always worth the peace of mind, especially for higher ticket items. Dealing with manufacturer warranties can be a headache.

If it breaks they'll come out and fix it or replace, id say thats worth it

I trust Best buy to take care of any problems. They did a great job on my car camera install and I try to buy their protection product.

Geek squad insurance is the best thing to purchase when i purchase electronics from Bestbuy!!! Geek squad is the best!!!

The gentleman at the Geek Squad counter was very helpful with giving me ideas on what could be wrong with my tablet. Although he was unable to fix the problem, he did his best at trying to help and gave me advice for when I contacted Samsung.

The Squad is just tremendous. Had one TV go out, and they replaced it no questions asked. Great Service

I know that I will get service or replacement on my product with no hassle,

The warranty is a great savior, it is just like having insurance on your appliances

It’s always a good idea to elect the Geek Squad Protection coverage because you never know when you just might have to use it.

Awesome thing to have with fast service. Bestbuy couldn’t have offered a better service.

Haven't had to use the extended warranty as of yet. Feel secure however in case the TV breaks

I always buy a Best Buy Protection Plan when I make a larger dollar purchase. It gives me peace of mind and I think it's a great value. I will continue to do this for future purchases.

Perfect Smart TV for my 11 year old, has all the apps already installed. He set it up all by himself. Great color and price.

Piece of mind when dealing with flat screen led television

Have thankfully, not had to use this protection plan, but with the size of the purchase and TV, the knowledge that Best Buy will fully replace the TV with an existing or newer model TV, within the coverage period, made this a worthwhile additional purchase.

Obviously we won't know til we have an issue but this is a service policy for whatever items we'd purchased... are covered!

Purchased the extra protection for the new TV we purchased as it was inexpensive, that being said it was a "just in case" purchase and hopefully we won't need to put it to the test.

Buying this Geek Squad Protection plan offers me a great deal of comfort knowing that I am covered for a 5-year period.

It’s worth it if you purchase something expensive. I bought a tv couple years ago and the screen stopped working a month ago. I had the warranty and they help me get a credit towards a new tv