Customer Ratings & Reviews

Geek Squad is always available to answer my questions. Great for me I haven’t had to utilize the replacement or repair feature but good to know I have coverage if I need it.

Don't really know what say on this one. I got a protection plan

This TV it’s the best thing I buy. I’m very thankful with the team of Best Buy!!!

I bought the 5 year warranty because the TV I purchase was worth $4000. I don't have to worry about my TV if something goes wrong. I will be fully covered.

Always purchase a warranty makes me have a ease of mind

Love the fact that Best Buy offers extended warranties!! This give my family and I peace to mind to know should something go wrong, Geek Swuad would be there to handle the situation!

Great customer service and knowledge of all tv's to meet our needs.

This is super clutch! This makes you feel like VIP when it comes to returning, exchanging and replacing! I’d recommend if you’re always at best but like me lol

Agent was very courteous, responsive to my problem, and needs. He was very knowledgable, and took the extra time to ensure I was satisfied. I was extremely satisfied with the outcome.

Courteous and efficient. Conscientious of our home and property.

I always recommend to add this services. The personel always resolved any issues that I have.

I am glad that I got the x warranty, because the tv came broken. A SONY X 75 k or 55 inch smart model

Haven’t had to use it yet, but always good to protect your investment.

I know the Geek Squad is a great addition to Best Buy, I purchased the Warranty, because I trust both Best Buy, and Geek Squad.

Always is good to have a service plan, so it’s important to make sure to use it

Worth the extra coverage of any devices you purchase.

Have never had any major issues with my computer, however they have always been very helpful minor fixes and simple questions. I’m not a computer Geek so they are very helpful.

Bought protection plan when I bought the TV. Within 6 months, power surge fried the HDMI port, even with grade A surge protector. Called for service and was back up and running within a week. Beats having to go shell out the $$ for another TV.

They are very helpful when it comes to anytime needed. I would highly recommended getting a warranty.

It brings me a great piece of mind buying a large purchase knowing I have a great warranty