Customer Ratings & Reviews

It’s good to know that your products will always be protected by top notch professionals.

The geek squad is a little pricey but they do a great job and you need the protection for your product make sure you buy the protection plan because thing break

After purchasing warrenty i was informed on what was covered and offered help at any time

Geek Squad warranty came through AGAIN! tv was replaced. remounted and set up for us. Techs are outstanding! Everything was great!

I love my 43 inch TOSHIBA. It’s so amazing. The best purchase ever. I enjoy my tv. The picture and colors are super beautiful. I don’t ever want to leave my bedroom.

Ive had alsorts of televisions but this sony televisions graphics are so awesome and the colors are very vibrant

I haven’t needed to use them yet, the advantage I see is they come do the work themselves. Not like other competitors that send another company out.

Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

Easy to contact and give great recommendations and solutions to any problem

The agent talk us through the process of working are tvs. He made it super easy. It was on in minutes. I recommend getting this protection.

The agents mounted my tv perfectly. I would recommend it to anyone

I Always feel more secure when Geek Squad has my back. We have used their services a number of times and I won't purchase most electronics without the protection.

The Geek 5 year protection is the best deal for the money you will ever make. We always buy it and had never regretted getting it. Peace of mind

Bestbuy warranty is the best! It covers almost anything

Always a good value always get the warranty so easy to use if you ever have issues

Always a good value always get the warranty so easy to use if you ever have issues

Woooo I bought this because I had a toddler and let me just say I can’t always buy 700+$ tv’s every 3 months! Definitely comes in handy to have this service!!

It is always good to have protection! Especially with a high value item.

They've done great to help when I have had questions.

Not much to say other than the price of the extended warranty was what I would call fair. It would be nice if this covered 3 years over the 2 year it comes with but I'll take it, especially over the price of the 5 year warranty!