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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30775 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 461 Showing 9,201-9,220 of 30,775 reviews
  • Rated 5 out of 5 stars

    Use in future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind and courteous willing to work and help. Will definitely be using them in the future

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is an easy process. Not a lot issues trying to get help with your items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get an extended warranty. Sometimes stuff happens and you wish you got the warranty. Best Buy warranty has always been there for me and I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, wouldn't think of getting any other product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a small price to pay for 5 years of peace. 5 years! To be able to not worry about replacing a TV for 5 years is priceless

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Always go with a plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's like insurance... it's there when you need it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service on my 4K TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad Service on my 4K TVs. I don't always use the extended warranty but I have several times. Worth the extra money for a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung QLED 65 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality! Screen is paper thin, which is scary, so you have to be extra careful when you move it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad got me covered on any possible thing that could go wrong, nothing went wrong, but I’m covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad the family purchased this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family had geek squad help with 2 different installations. Definitely worth the money it cost to have professionals help with and install the technology correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    111111111

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to need the service of the geek squad. I am confident that when I do need the service I will not be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As per the customer representative this ain't a bad deal and hope that all that is included will pay off at the end of I need to use geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase we made to protect our TV. Easy Peezy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ease of mind every time I purchase any warranty through best buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure yet how this warranty works will look soon

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope I don't have to use it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Geek Squad service plan for my new Insignia 55" 4K Roku TV. Modern electronics don't seem to last as long as they used to (the TV that this one replaced was a Panasonic 32" that served me well for 15 years). Hope I won't have to use it, but I thought it was reasonable insurance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection plan when I purchased the new tv. It was inexpensive and well worth the price ! It is more comfortable for me to know that if any damage or repair issues with tv will be covered at least for the next 2 years.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MrWilson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won’t worry about things going awry. My Mother would be sad if something went wrong without help available without a charge.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me a full refund in store credit which helped a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv for my room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV for my room, and it fits perfectly in the space I had, great quality and have not had any problems with it

    I would recommend this to a friend