Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30331 reviews
(30,331 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera my daughter loves it and use it a lot something fun and different for her and lots of stuff for it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Bought a 4-Year GSPP - I'm using it 3 years later!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I invest in a big-screen tv, I want to protect my investment! That's why I always buy a Geek Squad Protection Plan! I've needed to use the warranties on several occasions, and the experience was very satisfactory. Sometimes they replaced the item, refunded the purchase price, or repaired the item. I actually have a 3 1/2 year old blu ray player in the Geek Squad shop right now--under a 4-year extended warranty that I purchased for the item! This time they are repairing it, but that's fine with me. It's so nice that after using it for 3 1/2 years, now that it's not working my extended warranty is kicking in and more than paying for itself!!!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazing people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They help me with the microwave installation, super great polite personnel
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They wete very courteous and kind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They helped me choose a product in my budget and size range
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
"ATTENTION DON'T FORGET TO PURCHASE "
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BETTER SAFE THAN SORRY... THIS IS A MUST! DON'T FORGET
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am familiar with the Best Buy Geek Squad warranty. They really do stand by their warranty, no funny business.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful television picture. I am very happy I bought it.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
so quick and easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great deal will buy again best buy had everything we needed for the office
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very thorough work from them.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They really set up my entertainment equipment very professionally and quickly too.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warrenty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will always get a warranty on anything I buy from Best Buy
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was very friendly and very helpful. Wish more places were the same.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Professional and knowledgeable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were fast professional and courteous and explained everything to me.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Piece of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like having a piece of mind should anything go wrong.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were booked out a month, but with things being the way they are these days, I understand. I needed their help to finish setting up our TV. I was so glad we bought the coverage! The way electronics are built these days, I always opt in for the insurance. The tech was friendly, patient, and very knowledgeable! I only wish they had more knowledgeable customer/phone support. My issue probably could have been solved over the phone.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have this just in case something goes wrong. I bout it and the one time I used it my tv died got money back. I forgot about the warranty I had but got an email to renew or it will expire!! That’s how I got $$ back! Just for that reason alone I bought another warranty!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Services
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad services are always hassle-free, I never buy anything and don't attach a plan if its available, cause you never know. I also love I don't have to deal with a third party
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad hung my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was great, first tv was broken that arrived. Replaced it the next day
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Happy Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an open box tv. All my purchases at best buy are made with the 5 year warranty. Best bargain by far in this inflation climate we are Experiencing.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Think about passing up Insignia and Geek Squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the TV in 2019. Power board failed and replaced in 2020. With warranty still left in 2024 the TV fails again and they tell me it possibly won’t be covered/will be junked. What’s the purpose of the warranty???
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Best Investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchasing Geek Squad is the best investment that I have ever made. Well worth the money. Geek Squad replaced a TV and dishwasher that went bad.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friend


