Customer Ratings & Reviews

Like everything about it. Was able to get coverage for five years.

Hopefully don't have to use but will be nice to have if I have any problems with my open box item.

Repairs or replacement you dont have to worry for a long time with this buy. If you have the money for it, why not! Esp since newer appliances don't seem to last now a day.

Happy that I purchased he Geek Squad, now a days you can never tell when your appliances will go hey wire and it's always a good to have peace of mind knowing that paying for the extended service will help you if you ever need it. I make it a habit to get the Geek Protection for all my purchases at Best Buy, so far it has been one of the best decisions I have made along with the great purchases I have also made. There is no where else to go for service like Best Buy or selection for what you are looking for.

Geek squad is very good for yout warranty there very fast to get your product fix if they can't fix they will give you a store credit to purchase anything in bestbuy store

With my bad luck with electronics, I felt that I had no other choice but purchase a 5 year warranty.

My interactions were very limited. My TV broke in a freak lighter throwing accident literally a week after I purchased it. I bought a 2 year protection plan. Now, I understand that I'm to blame, best but wasnt throwing a lighter to his friend .... missing horribly. However, I was told that basically the TV was trash. I was better off throwing it away. There's nothing that could be done and to just buy a new TV. My protection plan was a waste of money imo. Threw the TV away after 5 months since I couldn't find a place to fix it. Overall, I can only blame myself.... but I can also say that my fear of making a large purchase that wasn't insured ended up being a reality even though I was convinced into buying insurance. See what I'm saying?

Very happy to have support and coverage for a new purchase

I’m happy with this protection, I have two kids and need it really I just got a new Remote Tv because it was removed by my kids and Geek Squad paid for it

I had this protection service on my former LG TV that failed after 3 years of use. The Best Buy customer service personnel assisted me efficiently and effectively with guiding me through the process of selecting a TV and setting up delivery for my new replacement TV.

like this one. set it up just fine. hope this tv lasts.

Really can’t give a review of service since I haven’t needed to use it. But I like knowing if something does go wrong with product purchased I have coverage at a reasonable cost.

I always get protection on that items that I purchased because you never know what may happen.

I feel the folks at Geek Squad are patient, kind, and professional whether I contact them day or night. Most of the time we get the issue resolved online. There has been only 2 times where they said I needed to bring it in to the store. I believe it has been worth the fee because I live in a rural area and it is a 30 mile drive from my town to my Best Buy store.

I purchased the 5 year warrant thank God I did. The tv went bad in the fourth year and I was able to get the money back I paid for the tv and got a brand new tv. Well worth it.

Excellent service, the TV had a problem and they come to your house for any TV over a certain size. The person was clean, polite and neat. They took the back off and could see there was no funny business, don't try and fool these people they know what they are doing. The code came up that the TV was NOT ECONOMICALLY VIABLE TO REPAIR so i was given credit for the amount i paid towards any new TV at Best Buy. Ever since then i get a warranty with everything i purchase at Best Buy.

A necessary warranty plan to protect and cover any electronic item bought and ensure long life and functionality.

Great service and always reliable, whenever my items are damaged they quickly can help me fix the issue.

Purchased warranty protection for tv, just in case. Luckily I haven't had to use it. Staff was very helpful with all my questions.

Great service-I always get this with my purchases. I’ve NEVER had an issue. They even gave me credit on an item that was discontinued but still within warranty-wow!