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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30738 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 30,738 reviews
  • Rated 5 out of 5 stars

    Worth every dollar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome protection for large purchase plus any computer service needed at no charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice to know that we have like an insurance to make sure everything keeps working for at least two years !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one can beat best buys services. Think, if they can't repair an item fairly quick they hook you up with new unit. Yeaaaa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easily installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended, it is outstanding for the price point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wont use it if you buy it........or?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So like any product warranty you wont use it if you buy it. Or? I buy these warranties with things I don't want to carry back or printers so if the ink cartridge explodes. The only bad thing about these warranties is that one of the years runs concurrent with the manufacturer warranty so you don't get the true amout of warranty you are paying for. nice thing is that if something happens just take it back and throw it up on the counter.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    I recommend a protection plan for anything over 20

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy a television or anything over 200 bucks I would definitely recommend getting a protection plan because without it. It's like throwing your money out the window, there are so many different manufacturers making products now you just don't know if your product will be any good or last. So I definitely recommend getting a protection plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great warranty experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service helped me replace my tv with ease,I will definitely get their services in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would reccomend this warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty..after buying a TCL ROKU tv which we did not purchase a warranty on and having the sound go out and having a black picture after 2 years of use..we definitely bought a 5 year warranty with this Pioneer Tv..hopefully we’ll never have to use it but if we do we have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me in setting up the TV! It was my first time. Im very appreciative!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coverage and extremely easy claims process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great plan for peace of mind and saving money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this plan for my new television because I would never know when it might need service..being on a limited income, I'm watching what I spend and everything counts..while I have never used the service yet it is satisfying to have peace of mind in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Standard Geek Squad Protection is a very important addition to any appliance or electronic purchase you make at Best Buy. It gives you the added confidence that should any problem arise with the item, you know that the Best But Geek Squad team is there to assist & rectify any problem with your product. It is a very good addition to any purchase you make both for yourself or for items purchased as gifts.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Geek Squad 5 year protection for my new LG 65 inch Oled TV C4. Best buy is the only company i found that will cover burn in for an OLED TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is my go to team for everything. I buy all my products at Best Buy and cover it with the geek squad full protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is awesome. The picture and quality is outstanding. I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service they do a darn good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy that best buy stands behind products. If anything goes wrong they work to make it right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new TV Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty package!!! Highly recommend! I had my previous TV from Best Buy and it went out after only 18 months. Best Buy replaced it and reinstalled the new one at NO Charge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very good and I recommend it , it is reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my last 75 inch TV, 2 years in and one of the rows of pixels went out. Geek squad came out to my house and within 20 minutes they diagnosed the problem, I received an email accepting the claim and they gave me full credit toward my new TV. Within 2 hours I picked up my replacement TV in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad folks were great to work with. The protection plans offered by Geek Squad are a must. Selext the longest protection plan offered for your purchase.

    I would recommend this to a friend