Customer Ratings & Reviews

They need no staff to assist customers more faster

Usually, I never get the extended warranties, but in today's age of electronics, its a sound investment.

Havent used it yet but im sure its great by the sounds of it

[Employee of bestbuy] Don't kid yourself, get the protection and put your mind at ease should something go wrong.

I received excellent service from the Geek Squad as they brought the new TV that I had purchased and installed it for me. They also asked me if I had an questions about the operation of it so that they could explain. Everything I wondered about they did explain. And if any other questions arise I know I can call them up to get the answer. They are always courteous and helpful.

Worked when I had a repair on my television. Glad to have this access.

It is very practical and does not make any noise. It is an excellent purchase.

Service's great staff was very helpful and informative.

I brought a insignia TV 2 yrs ago and recently it died on me but thanks to geek squad they did what they could but it was dead. But did help with my questions and help me understand my options and where to go from there.

I buy from Best Buy even if I have to pay a little more because of their protection plan. I feel more at ease with the geeks than alot of the other retailers, plus the product normally outlast the warranty, but I get it just in case for big ticket items.

I always get geek squad for my expensive electronics just for peace of mind. The tv broke and they came out to see what they could do. Tv wasn’t able to be fixed so what I paid for it could be applied for the next tv. And of course got geek squad to cover my new tv.

People are very helpful very beautiful customer service

[Employee of bestbuy] Great smart tv. The interface is smooth. All apps work perfecty fine. Wish it was a little brighter. Would recommend Apple tv for better picture quality

The agent is mounted my TV and connected it to all my spectrum devices and Internet services

You can't beat getting protection and troubleshooting abilities with expert technicians when it comes to your electronics. I've been dealing with Best Buy for 15 years and have never been disappointed with it's services. I ALWAYS get the Geek Squad Protection Plan for peace of mind and assurance of my product. It's the only way to go. Get quality products and quality service. You'll be happy that you did.

Bestbuy technically support is the best Geek squad is very reliable

For the price worth it. Protects against basically anything i think

I bought the 5 year as many short warranty TV breaks just after warranty ends, so lets see how long this 65 will last

I got the service because you never know. Glad my 85” tv will be working properly regardless with this service

It is worth the extra price for the extra warrantee. Highly recommended.