Customer Ratings & Reviews

Always good to have with appliances! You just never know what could happen!

Don't think I'll need it but bought it anyways just in case

Good price for open box. Nice 42" fire TV. Using it in our RV when traveling. Picture quality is very good and size is not to big for small space.

I love geek service, but i dont think I needed it for my lg g3 tv. So i canceled it

Great service when you need it. Arrived on time and did great work.

This is the second time I’ve purchased the extra coverage. It’s well worth it! My last TV quit working and it was a very simple process to get it exchanged. I received back my purchase price as a store credit to use on my new (better) TV.

That was great and I love the way they treated customers

The agents took care of my apple care replacement thanks

I've have received nothing but fabulous service from the Geek Squad. I highly suggest them!

What's there to say about Geek Squad?! It's a great service for a great price. I wouldn't be without them.

The tv look amazing and it works Wonderfully, I would recommend this tv to everybody

Definitely worth the couple bucks to ensure any electronic that you pay $60+ for is covered. Never know when you might get one with a shorter lifespan than others and this makes that a non-issue! Have used it once before and they make it trouble free

Very helpful and as my tv still under 2 year warranty just got new one to replace old one well worth it

So easy and worth it! 5 year protection plan on a Hi Sense tv, it lasted about 4. 2 phone calls and 3 days later, brand new TV delovered to my door and they hauled away the old.

Great for keeping your products covered would highly recommend for peace of mind.

Recently I called to have a service done on my TV that I got from Best Buy. They were quick to respond to my request, but how my TV wasn't able to be fix they helped me find a replacement one.

For the price this is a great economy 4K HDR television. I paid $300 plus tax and extended warranty and really wasn’t expecting very much. When I had finally set it up (Actually it practically sets itself up) I was very surprised to see how great the picture was especially when in HDR mode. I ran videos from YouTube and showed family members and they were all enjoying it very much. For $300, or less, I don’t see how you can do better. This transaction was done in October 2019.

You did a great job on installing my refrigerator I would have them do it again

I like the idea of having extra protection. My hope was that it would be added on to the original warranty instead of dual coverage. Our last TV purchase was from Best Buy in 2007. That TV died "one day," after the warranty was up. It was a $500 repair to replace the motherboard. It is my hope that this new TV will last us 13+ yrs. without any costly repairs.

We had a crack in our TV and Best Buy replaced it the next day! We had our brand new TV set up and running for thanksgiving football! Thankful for the Best Buy annd geek squads awesome customer service!