Customer Ratings & Reviews

Its totally worth the extra money. I get with each purchase With 2 kids and 7 nieces and nephews it feels good knowing that none of the parents will have a heart attack when one of our kids inevitably breaks something and any of our homes. Plus the replacement aspect is hassle free!

I love my new tv the setup look really nice on my basement..

Protection is definitely a necessity and Best Buy is elite and stand behind their sales 100% highly recommended you cant go wrong they offer the best protection for your money vs any other store.....

I don't have to worry about anything with the geek squad, Making a phone call and having no worries makes me happy. Geek is always there when I need their help. The team is very acknowlable and it's a pleasure speaking or working with them. Keep up the good work, Geek Squad....

EXCELLENT CUSTOMER SERVICE. EXCELLENT APP EXCELLENT EVERYTHING...

I live my total Tech Geek Squad plan. Whenever I have a question or need help with any of my devices BB Geek Squad is always there to help me. TV's, Tablets, Desk Top, and even my cell phone. They can fix it all! I wouldn't be without this plan!

Purchased as protection for unforseen future product failure. Provides a comfort level for significant purchase.

It’s worth it for the price. You will need to get the geek squad in case something happens to the TV or anything that you buy so it’s worth it.

Ive always purchased geek squad insurance with all my major electronics or appliances! They've always fixed or replaced my items if needed!

excellent service ! would recommend them..anytime..

Geek squad is impossible to cancel. I'm hoping I don't have to use it!

The agent was knowledgeable and very polite. Wasted no time figuring out my issues. I suggest purchasing the 5 year warranty on all larger TVs. It worked well for me.

hope not to have to use it. Ask me again in 4-1/2 years!

I had a Samsung 50" 1080p TV that went out and was non-repairable after 15 months. I replaced it with a Samsung 50" 4K TV and decided that it would be good to have a backup plan, so I bought the 5 year Service Policy when I bought the new TV. I didn't want to feel cheated by Samsung again and I know that the Geek Squad and Best Buy will back up the product.

I've used the Geek Squad previously to mount my 65' inch TV and they did an excellent job. This is the first time that I've purchased an extended warranty for my TV through Best Buy. I was told by a family friend the service is excellent just in case my TV begins to act up.

So that we always feel comfortable with a purchase from Best Buy, we always use the Geek Squad

Have not taken advantage of this yet but the price was reasonable. we have electrical outages and i wanted to be protected in case there was some damage to our recently purchased television during an outage. again I thought the price was very fair. I would recommend it to any one.

This was well worth the price... we had a lightning strike, a few months after we purchased the TV and they ordered and replaced the Mainboard within two weeks. Works great now.

Very fast set up. They helped me set up the apps on the TV

my 14 month old Vizio tv was not working properly and the geek squat came and after a few test their recommendation was to replace the TV . i was giving a replacement # went to the store selected another tv and they deliver the new one and picked up the broken one at no charge ..GREAT PROTECTION PLAN