Customer Ratings & Reviews

I have not used it for this purchase. However, I have used Geek Squad before. A very good service.

Got this just in case, never been happier. Got this for our TV and safe to say it's nice to have. Haven't had any issues with it

2 year plan for sound bar is good to have in case speakers have issues within those years of break in use

Always get it. You never know when you might need it.

I appreciate the fact, geek squad will come out if necessary, opposed to me having to lug the merchandise back to the store!

Is a very good product to protect my investments..

When you buy something, you never expect it to break. When you pay big buck, you really never expect it to break. I payed $2000 for a TV and got the 2 year extended warranty. 1 week before it expired, it broke. 1 day before it expired and 1 day after it was fixed, I extended it another year. It's the best money I ever spend for peace of mind.

Very good I like it Fast delivery and good job!!!

Havent had to use it yet but have had a good experience with geek squad in the past.

Great job and thank you for your time. I thought you had forgotten me, since this all happened around the holidays. But your emails lift my spirits. Thank you once again.

Geek Squad was so great and their service is amazing

I talked with a Geek Squad expert for about 3 minutes, and they were able to take my symptoms and ascertain that the device was hosed, that it should be returned. That is a sign of a good expert, that they will make the right decision with authority when needed.

Always recommend on electronics I.e. TVs you purchase the extended warranty. I had a tv that was four years old and started to have problems. Well the part that needed replacing they didn’t make any longer. Fortunately I had the extended warranty and got a new TV.

Good good good good good good good good good gooood

worth the money. all electronics are made NOT TO LAST these days. usually about 3-4 yrs. so these warranties are excellent

Beautiful tv! Everything about it is amazing and I love it

The replacement plans with Best Buy are great. If anything happens you just bring the item back and get a gift card to repurchase or you can purchase something else.

I did not purchase a protection plan on day I purchased my 55 IN LG OLED TV. I had second thoughts after that. About 1 week later, I called and purchased the plan by phone. I felt at ease. The customer rep was very helpful and answered all of my questions.

Great customer service easy to file claim. Urgent are very knowledgeable and helpful

Still haven’t had a chance to use it for my recent purchase but geek squad is always reliable and useful in a time of troubleshooting your home electronics