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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30744 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 268 Showing 5,341-5,360 of 30,744 reviews
  • Rated 5 out of 5 stars

    Geek Squad protection plan is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I have ever made! Three years after buying a new TV, it broke and could not be fixed. I was able to get a brand new, and bigger TV for free! I, of course, renewed my 5 yr plan, though I hope the new TV lasts me a lobg time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage and protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Must have for expensive electronics and home appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv working very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job they did,thanks, I'll recommend to me friends and my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always takes care of me and with this plan I have no worries that my item is protected. I can sleep knowing I’m good especially being an Army family moving the time things happen but best but has the best plans to cover you for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tech protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection is the best! usually when there is an issue they always replace the item! sometimes they try to fix, either way its great to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For expensive TV’s why not get it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your investment, used to protect my 65” LG C2, I hope to never need to use this service but it is comforting knowing I am protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some folks believe that the Geek Squad Protection plan is just another gimmick to get more money from the customer. Its like any insurance. You purchase it hoping never to have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad replaced my TV with no hassle when it was having issues. Tech came out and saw the problem and immediately got me a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing beats the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always the best with warranties. This is why I only shop at BestBuy for all of my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would not be without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in the boonies in the summer, travel around in our motor home and live in the south in the winter. I love that I can call in any time and as much as I want and they can remotely go in to clean it up or fix most any thing. Unless it is a hardware problem. Well worth the money. Plus, it covers 3 computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal and worry free, which makes buying a new tv stress free because I know if something goes wrong I will be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Safe Than Sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never purchase a $2000 TV without a 5-year warranty. I've used it multiple times on previous products getting them fixed, never on my dime, and have gotten ALL my investment back on 2 different TV's over the past 20 years. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service contract that works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this service agreement several times on different products but it really paid for its self on one television replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the little cost for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a Best Buy protection plan with any electronic devices. I have used there protection plans in the past when needed and it's great peace of mind knowing if something breaks, Best Buy will fix it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Geek Squad Protection Every Time I buy a new system I sleep better at night knowing that I’m covered if anything were to Happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to make sure if I had any issues that it would be repaired quickly. Never had to use it except on the occasional xBox Controller. This was purchased for a TV which is always good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good people and service faster and greater I liked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is good service provider with quick complaints actions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had geek squad service a large tv, and service was quick no hassle , quickly fixed the issue with tv. The claim process was easy, overall would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the "extra" protection because you never know what's going to happen. I figured I couldn't go wrong with getting it (and it was such a low price). It came in handy with a previous TV purchase. I only had to pay a "small" difference in the price of the TVs (since I purchased a different one the 2nd time).

    I would recommend this to a friend