Customer Ratings & Reviews

As seen in the attached picture. After only ONE year the panels on my 'Samsung - 85" Class 7 Series LED 4K UHD Smart Tizen TV' went bad. Geek Squad Protection allowed me to the amount I purchased for the tv in store credit to avoid having to get the same tv. Thank You!

I love the thought of geek squad . I haven’t had to use there service but I have had friends that have use there service and they say it’s awesome

Best Protection Plan available for electronics! I have no worries about my tv knowing it's backed by Geek Squad Protection

Excelente service very fast and helpful would purchase again in future or definitely intrested in the membership total plus i think its called seems like a great deal as it includes protection plan on purchases which is worth the yearly fee

Nice to have peace of mind if the tv eventually gets burn in but have had no sign of It on tv

An excellent choice of program for beginners and those who do not know perfect English. I am very satisfied with the product and will recommend to all my friends. It's just gorgeous. This is probably the best offer on the market. Thank you BEST BAY!!!!

I had a problem with the pitchure. I had just purchased in February of 2024. All questions answered, service was seamless.

I was going to purchase without the geek squad. Im glad I did, hopefully i will never need them but if I do they're there.

I purchased this 40-inch Smart TV for my room. This TV made a difference and I am enjoying it. I never owned a smart TV, and It was an easy set up with all of my registered apps. I would recommend purchasing if you are on a budget!

Great tv for gaming, tv and sometimes even music wort every penny if you ask me

This TV looks really good. The sound quality is not as bad as other comments stated. Easy to set up and the Google platform was surprisingly intuitive.

This is the first TCL tv I’ve ever gotten and at first I was scared to get it , but now I love it it’s better than my old Samsung.

The best ever. Our old tv was starting to make weird noises and sometimes even have no volume. We called and they immediately helped with getting it replaced or just giving our money. We really liked how things were handled.

The geek squad guarantee both in warrantee and service is some of the best services available for purchase and can’t be happier having capable people make sure my investments are looked after in the long run!

Peace of mind! Enough said. Now I know that if something happens to my tv it’ll be covered with people I can trust.

Scott was amazing, he showed me things i didn't even know the television could, like it's a on /off button on the television not to mention he programmed both My television's both are have the extended warranty on them...this gentleman went up and beyond to make sure everything worked properly and I was very happy !!!!

Geek squad has been a huge help. I sent in my computer to get checked out. They figured out the issue and called me right away. Best Buy had the piece needed, ordered it, got my computer fixed and have had no issues after that.

Mount the TV'S myself all 5 TCL washer and dry and computers

I've been a Geek Squad customer for two years now, and I can confidently say it's been a worthwhile investment. Their consistent and reliable technical support has made navigating the ever-changing tech landscape a breeze.

Great option for protecting my new TV. Thankful for the geek squad and the peace of mind.