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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30387 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 30,387 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek service has always been great purchase for my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV PURCHASE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of the extended was worth it. Always love the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Damages by voltage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bough it because it includes damages by voltage and where I live the electricity isn’t steady

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty- Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do it, you won’t regret it. Definitely has saved me monies and customer service is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek squad is the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the only way to go. So helpful you really need to purchase the protection. My last TV died at only one year old. I received full credit on my purchase price. Don't leave the store without it :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best peace of mind ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection ever! Had the Geek Squad set up my laptop & move my pics from my old laptop onto a flash drive i purchased & everything was seamless! I was ready to turn on & go with my laptop once i got home with it! Definitely a must to have with any electronics! The techs are so informative & know their stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the extended warranty with any new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value of Security

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection made us feel much better about transporting the TV home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV i bought is a gift for my sister in law. She moved in to a new apartment and she loves her new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad 5-year Protection Plan is a worthwhile investment, especially if you're purchasing an OLED TV. One of the main concerns with OLED is the potential for panel burn-in over time. With this plan, you get peace of mind knowing that any issues related to burn-in—or other defects—are covered for five full years. Overall, for anyone investing in a high-end OLED, the plan’s extended coverage can make a real difference in safeguarding your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never need it but peace of mind if I do!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always But The Warranty!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always but a warranty for the purchases that require one..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr. TV guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased my last four televisions from Best Buy because of the geek squad protection. The very first time I had an issue they replaced my TV. No questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always used to geek squad to help us out and connect everything for us they always do an amazing job thank you geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is eas of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great having the confidence of knowing my purchase is protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to receive I would buy again soon with np.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best and affordable option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best and affordable one. Cheaper than the one offered by TCL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had and used Best Buy Geek Squad protection before, it is great. Also a good value for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service! Delivered on Time! Met my Expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wanted to protect my investment. They only disappointment was contacting Best Buy back customer service, You have to purchase Best Buy 30 day price guaranteed or become a member I’ve been buying for Best Buy for over 20 years, Best Buy wouldn’t even meet me halfway on the price match over a $50 difference that I would’ve need to purchase Best Buy membership

    I would recommend this to a friend