Customer Ratings & Reviews

Didn’t use this much but its helpful if you can get it

Perfect size .... perfect sound...... picture is very nice and clear

Awesome awesome and awesome!!! Yesssssssssssssssss

This was a good buy for price it’s great the image is beautiful the only problem is the smart tv part. Thought it was the batteries placed name brand batteries. And the tv remote still lags in allowing you to go through apps to pick what you wish to stream.

When I bought my 50 inch Toshiba approximately 5-6 years ago I purchased the Geek Squad extended warranty. I don't normally purchase these warranty because most times it is just as cheap to buy a new replacement. I forgot about purchasing the warranty. At about 4 years I started noticing wide darker bands of color running from side to side along the top, bottom, and through the middle of the TV. I went to my Best Buy account on line to see how old the TV was and then found out I had the extended warranty. Originally Geek Squad was going to replace the entire panel but, the TV was no longer being produced. I was given a code and told to bring the TV to my local Best Buy and everything would be taken care of. Best Buy refunded me the entire purchase price of the TV including the sales tax. With that I was able to purchase a larger TV and yes I did purchase a Geek Squad extended warranty for the new TV. Unlike most places fortunately I didn't need the original purchase receipt. One of the smartest decisions I have made as far as extended warranties goes.

Excellent Picture......................................

Purchased an open box in excellent condition in original packaging

I have purchased a mini things through Best Buy and everything I have ever brought. I have never had any problems if something went wrong I needed to return it or if something was damaged and I needed to return it the Best Buy Plaza Airport Road is the best never had a hard time they have always been willing to assist me And I appreciate everything they do Best Buy really stand behind a products thank you guys so much. That’s why I will continue to bring my business to Best Buy. You have an amazing holiday. Be blessed.

Great warranty and added protection for an appliance or electronic.

The Geek Squad did an excellent job installing my 7O inch TV.

I'm always impressed with the knowledge and recommendations from the Geeks!

Haven't needed to use geek squad at this time. Maybe in the future

Great to have protection against any accidents! Highly recommend!!

Customer service is so welcoming i actually felt safe

Getting a hold of someone to help is a chore. Within a month of buying our new TV set it started acting up. When you call for assistance you’re calling out if the country. I don’t care about that , it’s just that when you can’t understand the person you’re taking to and your request to be transferred to The USA and get ignored, that’s frustrating . I believe the person on the other end is trying to help but then refusing my request is disrespectful . I went to the Best Buy near me and they would not take a service request, they said I had to call it in.

So far we haven't had to use this, but we have in the past for products and have always been happy.

Very professional installers. Definitely recommend

good item , but after years now i can not use wifi and have to replaces it.

We always take out the extra protection. Only had to use it once, and very easy process

This was a great buy. It works great. They always finds a way to satisfy the customer.