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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30389 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 30,389 reviews
  • Rated 4 out of 5 stars

    Purchased product that needed fixing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time I have issues with any of my devices to do a warranty on them they always have it taken care of in a timely manor. Will continue to utilize this option with my future purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can, I recommend getting Geek Squad protection on electronics such as tv's. A few years ago, I purchased a smart tv for my son and had it for about a year before it completely went kaputt. It always had issues toggling properly through the apps and would sometimes take ten minutes switching from one app to the other. Luckily, I did purchase Geek Squad protection and was able to get another tv since there was no way of fixing that one. We went with a different brand and have had no issues since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product I recommend I recommended. I feel very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to be able to add these services at a reasonable cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the protection plan at a good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had the necessity to use the coverage for any of the devices bought with the Geek Squad Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from the geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Had an extended warranty for my tv and had to use it. The process was easy to take care of the problem. They replaced my old tv and installed the new one . They took away the old tv, cleaned up after installing the new tv and were very professional . I would strongly recommend purchasing an extended warranty. I was very happy with the process and the prompt service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad services are amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ever i make a purchase i use geek squad and thier warranty on every purchase for my electronic. Knowing that if anything happens im covered gives me peace of mind. Always recommend getting this to save on repairs. And the service is top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan for peace of mind. Worth the purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection plan. I usually don't purchase extra protection plans. Since this purchase was an open box, I was mainly concerned with the remote having many sctatches on the solar charging panel of the remote. A new remote cost more than the protection plan. I am very pleased with Geek Squad coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s warranty is great really take care of the customer and give great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and easy to create a claim.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helps for good protection. They help wherever you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love geek squad help tips and support overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used it yet, but peace of mind is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to use the Geek Squad service yet, but it’s great knowing I have the warranty if something goes wrong. It gives me peace of mind, and the setup process for coverage was easy and clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satidfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers everything. When something stops working you give it to the geek squad and they hand you a gift card for the purchase amount. Easy as pie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great! Would absolutely purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I haven’t used it yet, but I’m soon gonna fix tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed this for my tv, hung it on the wrong mount and it started glitching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent assistance from the first call to replace the previous equipment, very fast process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my ole a**aunt big back tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to bring my 75yr old aunt into the 21 century.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use them while you got them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service there when you need them. In every store.

    I would recommend this to a friend