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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30394 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 30,394 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best service I have received 10 out of 10 woudl recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Standard Geek Squad Protection incase I have software issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my tv very quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came out and mounted my tv and also connected all my devices, they were very prompt and courteous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually get a warranty with every electronic I purchase. I had issues with a television that I had purchased. I called Bestbuy and was told that I had Geeksquad and my warranty was through them. It took a few visits, but they ended up replacing basically the whole tv just about. Less than a year later, it did the same thing and Bestbuy refunded about 90% of the amount I paid for tv to put towards another tv, so I went bigger. I am glad I purchased warranty or I would have just had to purchase new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have on Any Item You Buy Big or Small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the Quality of longevity with Washers, Dryers, Refrigerators, TV's, any Electronics product going down the tubes over the last few decades it is extremely important to just save yourself the headaches that will come not if because they definitely will. I have had to go through the Geek Squad protection services in the past on other products and they have done a great job in handling the issue and either fixing, replacing or giving you a gift card to replace the items all together. Granted recently with the Covid in the mix wait times became in the hours to get thru but I believe that will work itself out in the near future. I didn't buy extra warranties on my last two sets of Washers and dryers and they lasted on cue about 4 years and then it gets ugly with costs of repairs trying to figure it out your self etc.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    geek squad needs to set up thier service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 week days to wait first tim then needed parts tell that after 3 days then another 5 days for a tv when the troubles is over for this tv i wont buy nothing from best buy maybe 30 miles away is too much for a store and geek squad leaves a lot to be desired i bougt the same tv thru amazon i should of kept it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and I good price for warranty and the extended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G-Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to know my TV is protected by Geek Squad. My TV is protected for 5 years for a convenient price. Last TV was destroyed during moving not taking the same chances again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the geek squad service you will be glad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do recommend to getvthis services is the one thing thatvhave save more money for me in past year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are professional and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the extended warranty with all my products at Best Buy. Geek Squad are alway professional, prompt and very knowledgeable when dealing with the issues I have had with my products. However the best thing about the warranty is the procedure for replacing repair or just providing you with an in store credit for replacement at the cost you paid for the product if they do not have a comparable replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works amazing and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, perfect sound 2 years No issues Great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to use the geek squad on this purchase yet. But the geek squad rocks they respond quickly and take care of your problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection. I have used it in the past and they are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional courteous people. Set up everything for me and answered all questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we had it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we took care of mounting it. We had our living room remodeled and they put it up for us

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel really confident in purchasing this game at Best buy due to the fact that I have protection thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV through heavy brick above my fireplace. Did a great job. No mess very happy would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoping I do not need to use this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV's are so cheaply made these days, a warranty is almost required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing TV! I can't think of any downsides. Perfect blacks and great color!

    I would recommend this to a friend