Customer Ratings & Reviews

In two years, I’ve never had a problem they couldn’t fix. Whether in-store or with at-home service, they always deliver. If you’re looking for reliable tech support, Geek Squad is a great choice!

Good service...always buy the geek squad protection plan

Geek squad is amazing and have helped alot with electronic issues.

I bought only the 2 year geek squad service. Hopefully the tv will outlast that, but I purchased due to the likely hood that any failure will probably be an early one and the squad will handle pixel or other failures after the 1 year HiSense warranty.

I'm not a technology-minded person. As a result, I want someone I can call if I have a question about the product I've purchased, or a problem arises. Having Geek Squad protection gives me peace of mind because I know I can call them 24/7 (yes, I've called them in the middle of the night), and they will help me. I've had excellent service, which is why I always add Geek Squad protection,

Great price for the tv shows very good and the girl in store was very helpful

Always go with the Squad! Otherwise here in Hawaii it’s nearly impossible to find anyone capable or willing to fix your electronics for less than what you paid brand new!

No one can beat best buys services. Think, if they can't repair an item fairly quick they hook you up with new unit. Yeaaaa.

So Far I have not needed to use this as the TV is working fine. I have only had it for about a month.

I buy the geek squad warranty when it makes the most sense, usually when I spend a significant amount of money, and the manufacturer warranty is only one year.

I enjoyed my 2years warranty and enjoyed be a membership

Always get the GSP on TVs. ya never know how much you use them now and they arent built like appliances. appliances are built to last 10 years. but TVs arent, and TVs have alot more functionality and use so Id always get GSP on TVs/

THE INSTALLER WAS AWESOME. THEY GOT EVERYTHING HOOKED UP TO ONE REMOTE WHICH MAKES IT SO EASY TO USE. MY HUSBAND LOVES IT. THEY WERE POLITE AND KNEW EXACTLY WHAT THEY WERE DOING. GREAT JOB GUYS.

Geek squad has always gone above and beyond for anything I need help with.

Purchased warranty protection for tv, just in case. Luckily I haven't had to use it. Staff was very helpful with all my questions.

Didn’t used yet but never have any problems with this protection

I ve already given my feedback on this one before , so it s the same.

Affordable price and makes a lot of sense for a television investment

I don’t usually purchase extended warranties, but in this case thought it was the thing to do.

I don’t usually purchase extended warranties, but in this case thought it was the thing to do.