Customer Ratings & Reviews

Unfortunately, I am unable to attest to the current contractual services re: 2-Year Standard Geek Squad Protection. I have not used it yet. However, in the past I have never had a problem repairing or replacing products using the Geek Squad protection plans.

Guys we all know when purchasing items such as tv. It is no brainer "Purchase Protection" for your big ticket item. Few dollars more will add a sense of security and relief, if anything happens to your tv Geek Squad to the rescue!

I’m happy with this protection, I have two kids and need it really I just got a new Remote Tv because it was removed by my kids and Geek Squad paid for it

There is a lot of comfort in knowing that there is someone available should you need any help at all. From the major problems to the minor questions, there is peace of mind knowing there is someone you can turn to for assurance and peace of mind.

I purchased the monitor and it was broken as to wear you couldn’t see it until the monitor was turned on. I didn’t really need my warranty because it was a new purchase however I did my return and replacement through Geek squad and they were polite and helpful

Very nice to know that we have like an insurance to make sure everything keeps working for at least two years !!!

I am usually not a warranty guy, but I finally overcame my fears and got an OLED TV and this is one time I felt the cost was justified. Turns out Best Buy's warranty is the only one in the business that covers burn-in! I was so afraid to get an OLED< but with the peace of mind this gives me I am able to enjoy gaming and movies on the best TV I have ever laid eyes on. If the dreaded burn-in happens, Best Buy has my back.

Worth it especially since appliances are but built to last anymore

This is an awesome unit was looking for something not too big this fits perfectly in my living room. Very happy IThis is a awesome unit was looking for something not too big this fits perfectly in my living room. Very happy I made this purchase. This is awesome.

Well be a great warrenty once Sansung manufacturers expires in a year.

I bought the coverage for a TV. When the TV wouldn't turn on it was replaced with a new one.

Did a awesome job setting me up, and very polite and knowledgeable

Always buy the warranty for any device, especially brand new

The extra warranty is well worth it my tv suddenly died and with the warrant they gave me a new tv!

Some times these are a must to have these days. Bought this protection for our second dehumidifier. The first one died a few days after the factory warranty was over. You get a store credit for what you originally paid for the original so you can get a new one.

Agents had to come several times to fix a Samsung tv after factory warranty had expired. Samsung kept sending defective parts so my agent was able to expedite an exchange for me. Leonard was an absolute riot that is nonstop comedy. Very Robin Williams-like, but also very professional when he needed to be. Leonard is awesome and a great asset to Best Buy!

This agent mounted my TV and connected perfectly.

I have not used it, but im glad I have it. I purchased it in case it is needed.

We always purchase the Best Buy Protection Plan on all our items. No Hassle, No Worries. We have used it several times.

This sound boy has a massive face and a good tener in it