Customer Ratings & Reviews

I mounted my tv by myself thank you geek squad. Huuurray

I had problems with my other television and the geek squad helped me quickly replaced my television set in 2 days.i would definitely give this insurance A Big A.its a must have be safe with the geek squad.....

I selected to purchase the Geek Squad Protection Service Contract for my 50 inch Samsung LED UHD TV because of the positive previous experiences with Best Buy's Geek Squad. I had my office laptop die on me and they assisted me in selecting a suitable replacement and completely recovered and transferred all of my previous data to the new laptop. I would not hesitate to purchase a service contract from them in the future

I wrote another review for the first extended warranty I had purchased from the geek squad. My dad’s TV had gone out and had been discontinued. The geek squad came to the house and within days had a new TV installed and running for my dad. I had purchased the first warranty, thank God I was those TVs are expensive. So when this TV went out and was replaced I also purchased another extended warranty for a Christmas present just in case the TV went out again. They did a great job and thank God I purchased the warranty.

Awesome having top quality care for your purchases and items at hand. Service is quick and on top of all needs, repairs and learning projects for our use,

BB is asking me to review something I've not needed to use yet. Yes, I purchased this for my TV but I can't give an informed review since I have no experience other than buying the plan which was painless and reasonable

Hopefully I don’t have to use it but just in case I have it.

The greatest thing about the Geek Squad is that wherever I have used them they have always worked things out. And always there if needed.

Thanks for the fine folks at the Florence Best Buy. We have bought so many appliances and TVs and more and we always take the five year warranty. We’ve only had to use the warranty twice over 20+ years. But it’s always nice having peace of mind, if anything does happen.

The geek squad has helped me several times with my purchases. They are great and well knowledged on several things.also the coverage of my purchases is worth the extra money.

They took care of the needs very well. Very nice people.

I think it"s great to have..........................

The agents brought in and installed my TV perfectly.

This is my first time purchasing GeekSquad Protection. I spoke to friends and family about their experience and found it compelling enough for myself on my new display. In the past, I purchased a 65" 4k TV that had vertical banding issues, I went through the manufacturer for repair and it was a headache to go back and forth and wished I forked the dollars for protection via Best Buy. I also will say that the 5 year protection and price brackets are pretty competitive in terms of value. This is about protecting the consumer and I fully appreciate Best Buy and Geek Squad being very transparent about that in this program.

Great for keeping your products covered would highly recommend for peace of mind.

So informative! I learned so much and I can always count on them to guide me through my electronic needs!! Thank you guys!!!

Happy that I purchased he Geek Squad, now a days you can never tell when your appliances will go hey wire and it's always a good to have peace of mind knowing that paying for the extended service will help you if you ever need it. I make it a habit to get the Geek Protection for all my purchases at Best Buy, so far it has been one of the best decisions I have made along with the great purchases I have also made. There is no where else to go for service like Best Buy or selection for what you are looking for.

I highly recommend getting Geek Squad protection with any computer purchase, and the two year is better than just the single year, they're great to work with, and you don't have to seek out a computer specialist, and hope they know what they're doing.

Always great service, very professional. Always get the help you need.

I love geek service, but i dont think I needed it for my lg g3 tv. So i canceled it