Customer Ratings & Reviews

The Geek Squad gives you all the reassurance you need with a new product that IF anything goes wrong, you're covered. Samsung has a good warranty but with the Geek Squad behind you the worries are gone.

Ive always bought protection from Best Buy Geek squad. The swrvice was affordable and prompt when something is needed.

Love this service always the best! Highly recommend

Definitely worth the money after 2 years my other TV suddenly started acting up very strangely they replaced it outright brought me a brand new one right to my house I think that says it all

The Geek Squad took great care of me during the service and replacement of my TV

If you are purchasing a high end tv or high end Home theater setup, get this. I am not a believer in protection plans for almost all products , but i have purchased this for Both of my LG tvs and i am so glad i did,. Had issues with burn in on my first LG and Geek Squad was extremely helpful and lived up to the warranty. EXCELLENT< THANK YOU BEST BUY!!!!!

Whenever I tried to use it it very good and i really do

Best service you can get only from Geek Squad with high quality

Great tv with great clarity, easily accessible and can navigate great

I bought this to extend the warranty on my TCL TV, I wasn't too familiar with the brand so I didn't know what to expect. So far, the TV has been great so I haven't needed to use this. For me, it was worth the money for a little peace of mind. I would recommend this if you are buying this type of electronics.

I was very happy with the expertise the two geek squad members who installed my Sony tv and removal of my old set

The all around service i received was great! Best buy is not just a leader in electronics, but they lead in customer service as well.

Thank goodness for the warranties makes the process of buying easier knowing you're back up by BB. This warranty protected me and got me a new tv cause my unit became defective.

Great service and highly recommended. They are providing good rewards too.

I love the geek squad service if u product got damaged they fix it at not cost so u can be relax

Having protection on any device is needed you never know when you’ll need it. Anything can happen

Awesome having top quality care for your purchases and items at hand. Service is quick and on top of all needs, repairs and learning projects for our use,

It s good t have extra protection when offered. This dhows customer satisfaction in case something goes wrong..Satisfied customer generates more orders, more NEW customers Thank you!

I bought a Sony TV in 2017 and purchased a 5 year Geek Squad warranty. I thought the Sony TV would last a long time, but I decided to buy the warranty just in case. The TV suddenly quit working in May 2020. Best Buy sent a repairman out to check TV. It could not be repaired. They replaced it with a new TV. So glad I had the 5 year warranty. It's also nice to be able to call Geek Squad when I have any questions.

I bought this because the price was so good, and I have had Geek Squad protection plans before. Have not had to use it yet, but its there just in case.